Medical Staff Office Senior Coordinator

VIVA USA Inc; Cumberland (RI); Remote; USD 55,000 - 75,000; Full time

Job summary

VIVA USA Inc is seeking a Medical Staff Office Senior Coordinator in Cumberland, RI to manage non-clinical physician operations and ensure regulatory compliance. You will join a cross-functional team supporting client Health initiatives and maintain critical practitioner records.

Responsibilities include onboarding support for Collaborative Practice Agreements, renewals, MDStaff data entry, and participating in various projects.

Qualifications

• Strong organizational skills and impeccable attention to detail are a priority.
• Ability to work in a dynamic, fast-paced environment with changing priorities.
• Excellent written and verbal communication, and ability to collaborate with multiple teams.
• Proficiency with Microsoft Office, especially Excel; comfortable learning new software.

Responsibilities

• Administrative Support: Manage calendars and day-to-day needs for VP and Sr. Director within Merchandising; schedule meetings, plan travel, and prepare materials.
• Business reporting and analytics: Run daily sales and weekly vendor reports; analyze data to guide decisions and priorities.
• Communication development: Prepare and present information to Merchandising and cross-functional teams; support executive communications.

Skills

Organizational skills

Attention to detail

Team collaboration

Customer service

Communication

Adaptability

Education

High School Diploma or GED

Bachelor's degree preferred

Tools

Microsoft Excel

Job description

Medical Affairs Senior Coordinator

Position Summary

The Medical Staff Office Senior Coordinator has primary responsibility for the non-clinical aspects of physician operations administered by the client. In this role you will be a part of a collaborative cross-functional team charged with ensuring that the evolving administrative physician operations which support clientHealth comply with internal and external regulations, standards, and practices.

Primary Duties and Responsibilities

• Support provider onboarding by ensuring Collaborative Practice Agreements and/or prescriptive authority documents are fully executed, filed, and maintained as applicable
• Collaborative Practice Agreement renewals
• Utilize the MDStaff database to record and maintain pertinent information
• Assist in various projects
• Participates in other departmental activities as assigned

Required Qualifications

• Strong organizational skills and impeccable attention to detail is a priority
• The ability to focus on details in a dynamic ever evolving fast-paced environment
• Ability to work collaboratively in a team environment as well as independently
• Excellent customer service, verbal, and written communication skills.
• Proficiency with Microsoft Office especially Excel
• Comfortable with learning new software applications.

Preferred Qualifications

• 3+ years of experience working in a fast-paced, complex administrative environment.
• Experience in a healthcare administrative environment.
• Easily adapt to change in an energetic environment.
• Comfortable with communicating at all levels in the organization.
• Motivated to establish, maintain, and manage working relationships with colleagues, external vendors, and contracted physicians.
• Strong problem-solving skills.
• Must be able to assess situations and make decisions, independently at times.
• Project management experience

Education

• Verifiable High School Diploma or GED required
• Bachelor's degree preferred

Duties

1. Administrative Support: Manage calendars and day-to-day administrative needs for the VP and Sr. Director within the Merchandising Team. Schedule and plan meetings, manage budgets, arrange travel, and prepare materials as necessary.
2. Business Reporting and Analytics: Run Daily sales, seasonal reporting, weekly vendor reporting and analyze market data to assist in decision making. Conduct special projects and perform analysis to support strategic priorities.
3. Communication Development: Communicate effectively, both verbally and on paper, to Merchandising and Cross-Functional teams throughout the organization. Work closely with outside partners. Assist with communication on overall performance, sales, sell thru and ad planning. Support the development of presentations for mid-level and senior executives.

Experience

At least 3 years of overall related experience of Center for Medicare/Medicaid Services (CMS) guidelines for Medicare Part D enrollment processes or previous work experience in regulatory environment Comfortable in both team player and team lead roles Dependable/Responsible/Accountable Excellent spoken and written communication skills Capable of managing through transition, while fostering a positive team environment Confident in decision making ability within strict timelines Exceptional prioritization and organizational skills Acts with integrity and uses sound judgment in dealing with confidential information

The Coordinator III will work directly with other coordinators to ensure quality of work delivered, performance/productivity benchmarks are met, and all compliance related issues are properly addressed, trained and coached on a consistent basis. The Enrollment Coordinators play a critical role in working with our new member clients to determine eligibility and perform various enrollment activities. Enrollment Coordinators interface with both individual plan members and employer group and requires a strong focus around accurate and timely customer support to ensure client enrollment and retention. The Enrollment Coordinator III reports directly to the Enrollment Supervisor, also functioning as SME (Subject Matter Expert) in the functions, processes, and eligibility procedures as they relate to Medicare Part D enrollment and CMS (Center for Medicare/Medicaid Services) Standards.

Education

High school diploma or GED required, Bachelors Degree in Business Administration, Marketing, Finance or similar field preferred and have 2+ years of relevant work experience.

Notes

Mon-Fri 8 :30-5 :00

Remote with future possibility of onsite

VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status