Medical Secretary, Wakefield RI

CMPI Coastal Medical Physicians, Inc., d/b/a Brown Health Medical Group Primary Care; United States; On-site; USD 25,000 - 41,000; Full time

Job summary

Brown Health Medical Group Primary Care is seeking an Associate to assist physicians in delivering high-quality patient care while delivering outstanding customer service to every patient.

In Providence, RI, the role supports scheduling, patient check-in/out, and coordination of referrals while ensuring accurate demographics and insurance data are recorded in the system. The position runs 8am-5pm and requires adherence to safety standards and privacy regulations.

Responsibilities

• Answer phones, schedule appointments, and check patients in and out.
• Coordinate specialist referrals and pre-authorizations.
• Collect patient balances, copays, and payment cards at time of service.
• Verify demographics and insurance information for every patient.
• Maintain OSHA and DOH standards and protect patient information.
• Provide superior customer service and support office workflows.
• Attends meetings/workshops as they relate to current position and office workflows.

Job description

SUMMARY

Assist physicians in providing high-quality patient care, while exhibiting strong customer service skills to all patients and the overall practice. Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another. In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include: Instill Trust and Value Differences Patient and Community Focus and Collaborate

RESPONSIBILITIES

Responsible for answering phones, scheduling appointments, checking patients in and out from their appointment and coordinating specialist appointments for patients Collects patient balances, copays, and credit cards at time of service Reviews lists of patients who need appointments and calls to schedule when due Verifies demographics and insurance carrier information for every patient Assists patients with Kiosk sign in Complies with OSHA and DOH standards Schedules, coordinates, and tracks STAT patient referrals and pre-authorizations Adheres to Brown Health Medical Group Primary Care guidelines for protecting patients' demographic, clinical and financial information Provides superior customer service and outstanding patient care Attends meetings/workshops as they relate to current position and office workflows Performs other miscellaneous job-related duties as assigned

MINIMUM QUALIFICATIONS

Pay Range: $18.13-$29.90

EEO Statement: Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location: Brown Health Medical Group Primary Care - 593 Eddy St - Executive Suite Providence, Rhode Island 02903

Work Type: 8am-5pm Work Shift: Day Daily Hours: 8 hours Driving Required: No

As Rhode Island's largest health system and private employer, Brown University Health is the state's premier provider of health services and includes the only Level I Trauma Center for southeastern New England. Today, more than 20,000 people work at Brown University Health and bring their unique skills, experiences, and compassion to their jobs every day. Formed in 1994, Brown University Health is a not-for-profit health system based in Providence, RI comprising three teaching hospitals of The Warren Alpert Medical School of Brown University: Rhode Island Hospital and its Hasbro Children's; The Miriam Hospital; and Bradley Hospital, the nation's first psychiatric hospital for children; Newport Hospital, Saint Anne's Hospital and Morton Hospital, community hospitals offering a broad range of health services; Gateway Healthcare, the state's largest provider of community behavioral health care; and Brown Health Medical Group, the largest multi-specialty practice in Rhode Island.

Brown University Health is an equal opportunity employer that values diversity of cultural background, race, gender, age, religion, identity, ability, and perspectives - we are actively committed to a diverse workforce that represents the patients and community that we serve. We are invested in creating a respectful, inclusive, and equitable environment that supports the holistic well-being of our employees and their families. Join us and help build a healthier future for our patients - and for yourself.

Company Location Belonging and Engagement Nursing Our Mission