Medical Secretary- Surgery Services

Beth Israel Lahey Health, Inc.; Beverly (MA); On-site; USD 27,552 - 37,084; Full time

Job summary

Beth Israel Lahey Health, Inc. is seeking a Medical Secretary within Surgery Services in Beverly, Massachusetts. This full-time role is essential in creating a positive patient experience, handling tasks such as phone interactions, patient registration, appointment scheduling, and billing.

The ideal candidate will possess strong customer service skills and multitask effectively. A high school diploma or GED along with a minimum of one year of experience in a related field is required. The position offers a pay range of $20.00 - $26.92 per hour.

Qualifications

• Minimum of 1 year of experience in a high-volume customer service-related position.

Responsibilities

• Ensure patients receive the right care at the right time.
• Perform phone interactions, registration, and scheduling.
• Collect co-pays, confirm appointments, and handle billing.

Skills

Strong customer service skills

Strong PC skills

Effective written communication

Effective verbal communication

Ability to multitask

Education

High School Degree or GED

Job description

## Medical Secretary- Surgery ServicesApplylocations: Beth Israel Lahey Health Specialty Care: Cummings Center, Beverlytime type: Full timeposted on: Posted Yesterdayjob requisition id: JR95026**When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.**BILH Specialty Care is where you can truly make a difference. Performing as a frontline representative of BILH Specialty Care you will exercise the highest standards of customer service in all interactions with patients and staff. This dynamic clerical position represents the first impression of the office and has great influence over the ultimate care of our patients while setting the tone for a positive patient experience. Performing a wide variety of tasks such as phone interactions, registration, scheduling, co-pay collection and billing, and appointment confirmation calls are key responsibilities. This role is critical to the healthcare experience of our patients as you will ensure that patients are able to receive the right care at the right time.**Job Description:****Requirements:**### ### Education - High School Degree or GED Experience: A minimum of 1 year of experience in a high-volume customer service-related position. Skills and Knowledge: Strong customer service skills, strong PC skills, effective written and verbal communication skills, ability to multitask.**Pay Range:**$20.00 - $26.92The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.## As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.## More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.## Equal Opportunity Employer/Veterans/Disabled