Medical Secretary- Part Time

Rhode Island Medical Imaging; Cranston (RI); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in medical imaging is seeking a dedicated Medical Secretary to join their team. This role involves providing exceptional customer service, managing patient interactions, and ensuring smooth operations at clinical sites. With a focus on patient care and administrative support, you will play a vital role in maintaining high standards of service. Join a company recognized for its excellence and commitment to quality, where your contributions will be valued and rewarded. This is a fantastic opportunity to grow in a supportive environment while making a positive impact on patient experiences.

Benefits

Competitive Pay

Top-tier Benefits

Culture of Innovation

Recognition as a Center of Excellence

Qualifications

• High School Diploma required; graduate of a Medical Secretarial Sciences program preferred.
• Strong organizational and analytical skills for data management.

Responsibilities

• Greet patients and obtain personal and insurance information.
• Schedule appointments and keep patients informed about wait times.
• Collect payments and ensure patient materials are complete.

Skills

Customer Service

Interpersonal Skills

Organizational Skills

Analytical Skills

Physical Dexterity

Education

High School Diploma

Medical Secretarial Sciences Program

Job description

Job Details

Description

SUMMARY:

This position is located at our Cranston/East Greenwich, RI clinical sites.

Schedule:

• Monday-Thursday 4:00 PM - 9:00 PM (Cranston)
• Saturday 8:00 AM - 12:00 PM (East Greenwich)

The Medical Secretary will greet patients, obtain personal and insurance information, establish patient accounts, disclose policies, collect payments, locate previous films, and ensure patient materials are complete before examinations. The candidate should interact professionally with patients, physicians, staff, and coworkers, maintaining smooth patient flow. Additional duties include assisting patients, managing supplies, and maintaining work area cleanliness.

Principal Duties and Responsibilities

• Provide excellent customer service: answer calls promptly, greet patients courteously, respond to inquiries, schedule appointments, keep patients informed about wait times, and exhibit helpful behaviors.
• Obtain demographic and insurance details, request prior films, respect patient privacy, and distribute privacy policies.
• Scan documents such as licenses, insurance cards, policies, referrals, and HIPAA forms; confirm/update records in the system.
• Collect co-pays, deductibles, and outstanding balances; obtain credit card info for out-of-pocket expenses.
• Post charges and payments accurately.
• Review incoming referrals.
• Coordinate with radiologists and physicians as needed.
• Ensure films and records are correctly completed for patient identification, billing, and statistics; contact physicians for authorizations and document accordingly.
• Notify the Lead Secretary of supply needs.
• Deliver reports and transport films as required.
• Handle requests for medical records, CDs, and films.
• Maintain equipment operation; report issues immediately.
• Assist technologists and other staff outside primary duties when needed.
• Be flexible and available as scheduled.

Basic Knowledge

• Physical dexterity for handling films and files.
• Interpersonal skills for effective communication with patients, physicians, and staff, including those under stress.
• Organizational and analytical skills for data management.

Education/Certifications

High School Diploma required; graduate of a Medical Secretarial Sciences program preferred.

Join an award-winning organization!

With 16 advanced imaging facilities, RIMI has provided Rhode Island with imaging excellence for over 80 years. Recognized as a Center of Excellence by the American College of Radiology and a 7-time winner of the Healthiest Employer of RI, RIMI offers top-tier benefits, competitive pay, and a culture of innovation and quality.