Medical Secretary- Orthopedic Private Practice

Excel Orthopaedic Specialists, Inc; Woburn (MA); On-site; USD 22,000 - 36,000; Full time

Job summary

Excel Orthopaedic Specialists, Inc in Woburn, MA is seeking an experienced Medical Secretary to join our orthopedic private practice. This fast-paced role manages scheduling, referrals, and patient inquiries to keep care on track.

You will handle provider calendars, pre- and post-op paperwork, and coordination with clinicians, therapists, and hospital staff in a collaborative, high-volume setting.

The position offers an hourly wage of $20–$26, with opportunities to grow as the team expands.

Qualifications

• Experience in healthcare or hospitality setting preferred.
• Able to work independently.
• Excellent phone and people skills.
• Team player in a tight-knit organization.
• Clear written and verbal communication with clinicians, staff, patients and families.
• Accurate documentation and attention to detail; willing to learn.
• Comfortable with EMR systems.
• Personable, collaborative attitude with ability to manage multiple projects.

Responsibilities

• Managing provider schedules and templates
• Scheduling appointments, problem-solving and schedule optimization
• Obtaining, managing and troubleshooting referrals and authorizations for visits, imaging, surgery and procedures
• Communicating proactively with clinical staff any issues concerning patient care
• Completion of pre- and post-op paperwork including work/ school notes, disability paperwork, medical necessity forms
• Assists with scheduling of outside appointments, including MRI and hospital-based procedures
• Positive interactions with patients, physicians, providers, other admin areas, and hospital departments to coordinate care and physician schedules

Skills

Healthcare experience

Independent work

Phone skills

Team player

Communication skills

Documentation skills

EMR proficiency

Multitasking

Tools

EMR systems

Job description

Medical Secretary- Orthopedic Private Practice

Medical Secretary- Orthopedic Private Practice Excel Orthopaedic Specialists Woburn, Massachusetts, United States

About this position

Do you thrive in a fast-paced medical office where no two days are the same?
Are you the type of person who can juggle phones, scheduling, patient questions, and last-minute changes — while still making patients feel cared for and heard?

If so, we would love to meet you.

We are seeking an experienced Medical Secretary to join our growing orthopedic specialty practice. This role is ideal for someone who enjoys a high-volume scheduling environment, thinks quickly on their feet, and takes pride in keeping patients and providers organized and on track.

This is not a quiet desk job — it is a fast-moving, team-oriented role where strong communication, multitasking, and problem-solving skills truly matter.

• Managing provider schedules and templates
• Scheduling appointments, problem-solving and schedule optimization
• Obtaining, managing and troubleshooting referrals and authorizations for visits, imaging, surgery and procedures
• Communicating proactively with clinical staff any issues concerning patient care
• Completion of pre- and post-op paperwork including work/ school notes, disability paperwork, medical necessity forms
• Assists with scheduling of outside appointments, including MRI and hospital-based procedures
• Positive interactions with patients, physicians, providers, other admin areas, and hospital departments to coordinate care and physician schedules

Salary Information

$20 - $26Hourly Wage

Requirements

QUALIFICATIONS:

• Previous experience in a healthcare or hospitality setting preferred
• Able to work independently
• Great Phone and people skills
• Must be a team player and willing to work together with a tight-knit organization
• Must possess effective communication skills (written and verbal) to interact with fast-paced physical therapists, medical professionals, patients and their families
• Must have efficient documentation skills, an attention to detail and a willingness to learn.
• Must be comfortable with EMR (electronic medical records)
• Must possess a personable, collaborative attitude, and the ability to prioritize many different projects simultaneously