Medical Secretary- Gastroenterology

Beth Israel Lahey Health; Beverly (MA); Vor Ort; USD 28.000 - 37.000; Vollzeit

Zusammenfassung

Beth Israel Lahey Health Specialty Care, Inc. is seeking a frontline representative for the Primary Care office. The role involves greeting patients, registering visits, scheduling appointments, collecting co-pays and handling basic billing tasks to ensure smooth patient flow.

The position emphasizes excellent customer service, strong PC skills, and clear written and verbal communication to create a positive patient experience.

Qualifikationen

• Minimum 1 year of experience in a high-volume customer service role.
• High School Degree or GED required.

Aufgaben

• Phone interactions and front-desk duties.
• Registration and scheduling of appointments.
• Co-pay collection and billing activities.
• Appointment confirmation calls and patient reminders.

Kenntnisse

Customer service

PC skills

Written communication

Verbal communication

Multitasking

Ausbildung

High School Degree or GED

Jobbeschreibung

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. BILH Specialty Care is where you can truly make a difference. Performing as a frontline representative of BILH Primary Care you will exercise the highest standards of customer service in all interactions with patients and staff. This dynamic clerical position represents the first impression of the office and has great influence over the ultimate care of our patients while setting the tone for a positive patient experience. Performing a wide variety of tasks such as phone interactions, registration, scheduling, co-pay collection and billing, and appointment confirmation calls are key responsibilities. This role is critical to the healthcare experience of our patients as you will ensure that patients are able to receive the right care at the right time.

Requirements

Education - High School Degree or GED Experience: A minimum of 1 year of experience in a high-volume customer service-related position.

Skills and Knowledge

Strong customer service skills, strong PC skills, effective written and verbal communication skills, ability to multitask.

Job Description

Pay Range: $20.00 - $26.92 The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled At Beth Israel Lahey Health, we are driving the change in health care that Massachusetts wants and needs. Our culture promotes continuous learning, growth, innovation and a sense of belonging. We make it a priority to offer comprehensive compensation and benefits and help you achieve a healthy and balanced life. While you're busy caring for and supporting our patients, we take care of you.