Medical Secretary

Wayne Memorial Community Health Centers; Honesdale (Wayne County); On-site; USD 35,000 - 46,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

Long-term disability

Generous PTO

403(b) retirement plan

Job summary

Wayne Memorial Community Health Centers is seeking a Medical Secretary for our Honesdale Women’s Health Center. The role focuses on delivering patient care while efficiently managing administrative tasks in a busy medical office.

Responsibilities include greeting patients, managing calls, scheduling, insurance verification, EHR documentation, and coordinating with other providers to ensure timely care. Prior secretarial experience and medical terminology knowledge are valued.

Qualifications

• Effective communication skills.
• Basic mathematical and typing skills.
• Knowledge of medical terminology.
• Proficiency in word processing.
• Prior secretarial or administrative experience, and/or education preferred.

Responsibilities

• Greet customers in person and handle calls.
• Assist patients by creating a safe environment.
• Schedule visits and document appointment details accurately.
• Review and capture insurance information and complete registrations.
• Handle all documentation in the EHR system securely.
• Report patient questions to the clinical team and coordinate follow-ups.
• Coordinate appointments with other providers and facilities.
• Verify daily schedules, contact patients, and fill gaps.
• Scan reports and maintain confidential patient records.
• Maintain petty cash log and forward to billing as directed.
• Familiarize with financial assistance programs as applicable.
• Check correspondence daily and perform other duties as assigned.

Skills

Effective communication

Basic mathematics

Typing skills

Medical terminology

Word processing

Administrative experience, preferred

Job description

Wayne Memorial Community Health Centers (WMCHC) is seeking a Medical Secretary to join the team at our Honesdale Women’s Health Center. The role focuses on delivering outstanding patient care while efficiently managing the administrative and operational tasks of the medical office.WMCHC’s MissionWayne Memorial Community Health Centers creates and sustains healthy rural communities by providing accessible, high quality medical, dental, and behavioral health care for all, while recognizing and addressing other factors that influence health outcomes.Job Responsibilities:Greeting customers in-person and handling in-bound and out-bound phone callsAssisting patients needs by creating a safe environmentScheduling visits and documenting appointment details accurately and appropriatelyReviewing and capturing patients’ insurance cards, driver’s license, and other applicable information in accordance with procedures, as well as completing patient registration and appropriate consentsCompleting registration along with annual formsHandling all documentation and patients records in the Electronic Health Record (EHR) systemReporting to appropriate clinical team members on patients’ questions and careScheduling follow-up appointments and completing return ordersFacilitate scheduling of appointments with other providers to include, but not limited to testing facilities, hospitals, specialists, etc.Monitor and coordinate daily schedules, verifying appointments, contacting patients, and filling scheduling gapsScanning all reports, records, and other documents in patients chart using an appropriate and confidential mannerMaintains petty cash log and ensure logs are delivered to the billing department as directedMaintains familiarity with financial assistance programs as applicableChecks correspondence and messages dailyOther duties as assignedMinimum QualificationsEffective communication skillsBasic mathematic and typing skillsMedical terminologyWord processingPrior secretarial or administrative experience, and/or education preferredBenefits:Medical, Dental, VisionLife InsuranceShort-Term DisabilityLong-Term DisabilityGenerous Paid Time Off (PTO)403 (b) Retirement Plan Matching