Medical Secretary

Wayne Memorial Community Health Centers; East Honesdale (PA); Sur place; USD 36 000 - 52 000; Plein temps

Avantages offerts par ce poste

Medical

Dental

Vision

Life Insurance

Short-Term Disability

Long-Term Disability

Generous PTO

403(b) Retirement Plan Matching

Résumé du poste

Wayne Memorial Community Health Centers in Lake Region seeks a Medical Secretary to support front-desk and medical office operations. You will greet patients, handle calls, schedule visits, and document appointment details accurately while maintaining privacy and a smooth workflow.

Responsibilities include verifying insurance information, completing registrations, using the EHR system, coordinating with clinical staff, and handling billing-related tasks with discretion.

Qualifications

• Experience in medical office administration preferred.
• Strong communication and organizational skills.
• Accurate data entry and basic arithmetic skills.

Responsabilités

• Greet customers in person and handle in-bound and out-bound calls.
• Schedule visits and document appointment details accurately.
• Review and capture insurance cards, driver’s license, and other information; complete patient registration and consents.
• Maintain and use the Electronic Health Record (EHR) system for documentation.
• Report patient questions to appropriate clinical team members.
• Coordinate follow-up appointments and return orders; facilitate referrals to testing facilities, hospitals or specialists.
• Verify schedules, contact patients, and fill scheduling gaps.
• Scan reports and documents into patient charts with confidentiality.
• Maintain petty cash log and forward to billing as directed.
• Familiarity with financial assistance programs as applicable.
• Perform other duties as assigned.

Connaissances

Effective communication

Typing skills

Medical terminology

Word processing

Data entry

Outils

Electronic Health Record (EHR) system

Microsoft Word

Description du poste

Wayne Memorial Community Health Centers (WMCHC) is seeking a Medical Secretary to join the team at our Lake Region Walk-In Clinic. The role focuses on delivering outstanding patient care while efficiently managing the administrative and operational tasks of the medical office.WMCHC’s MissionWayne Memorial Community Health Centers creates and sustains healthy rural communities by providing accessible, high quality medical, dental, and behavioral health care for all, while recognizing and addressing other factors that influence health outcomes.Job Responsibilities:Greeting customers in-person and handling in-bound and out-bound phone callsAssisting patients needs by creating a safe environmentScheduling visits and documenting appointment details accurately and appropriatelyReviewing and capturing patients’ insurance cards, driver’s license, and other applicable information in accordance with procedures, as well as completing patient registration and appropriate consentsCompleting registration along with annual formsHandling all documentation and patients records in the Electronic Health Record (EHR) systemReporting to appropriate clinical team members on patients’ questions and careScheduling follow-up appointments and completing return ordersFacilitate scheduling of appointments with other providers to include, but not limited to testing facilities, hospitals, specialists, etc.Monitor and coordinate daily schedules, verifying appointments, contacting patients, and filling scheduling gapsScanning all reports, records, and other documents in patients chart using an appropriate and confidential mannerMaintains petty cash log and ensure logs are delivered to the billing department as directedMaintains familiarity with financial assistance programs as applicableChecks correspondence and messages dailyOther duties as assignedMinimum QualificationsEffective communication skillsBasic mathematic and typing skillsMedical terminologyWord processingPrior secretarial or administrative experience, and/or education preferredBenefits:Medical, Dental, VisionLife InsuranceShort-Term DisabilityLong-Term DisabilityGenerous Paid Time Off (PTO)403 (b) Retirement Plan Matching