Medical Scheduler & Patient Experience Specialist

U.S. Dermatology Partners; Tyler (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

U.S. Dermatology Partners is seeking a detail-oriented administrative assistant to support patient scheduling and front-desk operations. You will coordinate appointments, verify demographics, and assist clinical staff to ensure smooth daily flow.

The role emphasizes accuracy, customer service, and follow-through on patient inquiries, with daily use of the practice management system to document visits and communicate directions and policies.

Responsibilities

• Schedules all provider appointments in the computer.
• Verifies patient demographic information and insurance details.
• Confirms appointments and answers scheduling questions.
• Instructs patients on locations and directions.
• Enters data into computer systems and retrieves records.
• Answers phone, directs calls, and takes messages.
• Adheres to safety policies and supports high quality customer service.
• Performs other duties as needed for the organization.

Job description

U.S. Dermatology Partners is seeking a detail-oriented administrative assistant to support patient scheduling and front-desk operations. You will coordinate appointments, verify demographics, and assist clinical staff to ensure smooth daily flow.

The role emphasizes accuracy, customer service, and follow-through on patient inquiries, with daily use of the practice management system to document visits and communicate directions and policies.