Medical Scheduler: Clinic Registration & Scheduling

Sioux Center Health; Sioux Center (IA); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

PTO from day 1

Up to 5% employer retirement matching

Career development / mentorship

Job summary

Avera is seeking an experienced Medical Scheduler to accurately register patients for clinics and procedures at the Cancer Institute. You will verify insurance, answer calls, and coordinate communications among patients, staff, and referring offices to ensure smooth scheduling.

The role requires attention to detail, strong communication, and the ability to manage multiple tasks in a fast-paced healthcare setting. Monday–Friday daytime hours with comprehensive benefits.

Qualifications

• High School or GED Equivalent required.
• Some College / Medical Secretarial School preferred.
• 1-3 years of clinical experience in a similar work environment preferred.

Responsibilities

• Performs all necessary procedures to establish insurance coverage and limitations in a timely and accurate manner.
• Coordinates communication with patient, employees, physicians and external financial agencies.
• Coordinates alternative resources or referrals to appropriate services when necessary.
• Registers and schedules patients in a timely and accurate manner following established protocols.
• Answers phones, taking multiple calls from patients, physicians, nurses, technologists, and family members throughout the day.
• Give accurate and detailed information regarding patient preparation, appropriateness in scan orders and communicates effectively with referring offices, patients and family members.
• Makes outgoing calls to patients, referring physician offices, outside clinics and hospitals for various reasons including but not limited to: confirming appointment times, provide scan preparation information and special instructions, obtain patient information and insurance verification.
• Analyzes physician orders to ensure the appropriate test has been ordered for the appropriate indication.
• Obtain appropriate medical documentation and reports from other departments, physician’s offices, outside clinics and hospitals and coordinate the delivery of information to ensure information is distributed to the appropriate locations and physicians.

Education

High School or GED Equivalent

Some College / Medical Secretarial School

Job description

Avera is seeking an experienced Medical Scheduler to accurately register patients for clinics and procedures at the Cancer Institute. You will verify insurance, answer calls, and coordinate communications among patients, staff, and referring offices to ensure smooth scheduling.

The role requires attention to detail, strong communication, and the ability to manage multiple tasks in a fast-paced healthcare setting. Monday–Friday daytime hours with comprehensive benefits.