Medical Scheduler

The Woodruff Institute; Naples (FL); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Health, Dental, Vision

Generous PTO

401(k)

Annual Salary Review

Quarterly Bonus

Employee of the Month program

Company Events

Complimentary cosmetic services

Deep discounts on aesthetic services

Job summary

The Woodruff Institute in Naples, FL is seeking a Medical Scheduler to join our dermatology and aesthetic care team. This full-time clerical role focuses on handling patient calls, scheduling appointments, collecting demographics and insurance details, and ensuring smooth patient flow in a fast-paced outpatient setting.

Ideal candidates will have high school or GED, strong communication skills, experience with medical scheduling and EMR software, and a commitment to top-tier patient service and

Qualifications

• Requires High School diploma or GED.
• Customer service experience required.

Responsibilities

• Provide patient-centered customer service.
• Answer multi-line telephone.
• Schedule patient appointments using the scheduling system.
• Verify insurance eligibility and register patients.
• Maintain HIPAA confidentiality and professionalism.

Skills

Verbal communication

Written communication

Customer service

Multi-tasking

Attention to detail

Team player

Professionalism

Education

HS diploma/GED

Tools

EMR software

Scheduling software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Medical Scheduler

Full Time Clerical Third Street South Office, Naples, FL, US

Salary Range: $17.00 To $17.50 Hourly

Our team is seeking a dynamic and energetic individual to join our growing Dermatology & Facial Plastic Surgery practice. The person in this position is part of the team concept in The Woodruff Institute’s health delivery system, which is devoted to the delivery of the highest quality dermatologic and aesthetic care in an outpatient clinical setting, with emphasis on personalized, quality care in an elegant environment.

The Appointment Scheduler assists patients on the telephone, schedules appointments, gather accurate demographic information and insurance information, and registers patients.

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Providepatient-centered customerservice
• Answer multi-line telephone
• Schedule patient appointments using the computerized scheduling system
• Scheduleappointmentsto best meetthe needsof the patient inadherence withour providers’schedule andavailability
• Reschedule andcancel appointmentsasneeded
• Verify insuranceeligibility
• Register patients, verifyand updatepatientdata,preparenecessary confirmation letters, welcomepacketsand formsto send topatients,asassigned
• Strictly adhere to HIPAA rules to maintain patient confidentiality
• HARD SKILLS:
• Strong verbal and written communication skills
• Experience with medical scheduling and electronic medical records software
• SOFT SKILLS:
• Extreme Customer Service Focus
• Ability to multi-task
• Strong attention to detail
• Ability to maintain composure
• Courteous and Professional
• Ability to work as a member of a tight team

Work environment

Very fast-paced environment. This is a primarily sedentary position requiring long periods of sitting, talking with a headset and looking at a computer monitor.

This position requires long periods of sitting and looking directly at an active computer monitor.

Required education and experience

• A High School diploma or GED required
• Customer Service experience

Preferred Education and experience

• One-three years as a Medical Scheduler
• Experience with Electronic Medical Records and Medical Scheduling software

Additional eligibility requirements

• Ability to speak, read and write English.

Work authorization/security clearance requirements

Must be legally authorized to work in the United States and provide the necessary documents of identification and authorization.

Equal Opportunity Employer

Just SOME of our Benefits

• Health, Dental, and Vision
• Generous PTO
• 401(k)
• Annual Salary Review
• Quarterly Bonus
• Employee of the Month program
• Company Events
• Complimentary cosmetic services
• Deep discounts on high-end products and Aesthetic services