Medical Scheduler

Mary Bird Perkins Cancer Center; Baton Rouge (LA); On-site; USD 35,000 - 50,000; Full time

Job summary

Mary Bird Perkins Cancer Center in Baton Rouge, LA is seeking a dedicated scheduling coordinator to manage patient follow-up appointments, including lab, physician, and treatment visits, with a patient-centered approach.

The role emphasizes front desk duties, timely rescheduling of no-shows, and collaboration with the health care team to ensure smooth patient flow and high-quality care.

Qualifications

• High School diploma or equivalent required.
• 2 years’ of scheduling in a clinical setting required.
• Oncology experience a plus.

Responsibilities

• Accurately schedule patient follow-up appointments (lab, physician, treatment, and to outside physicians) on computer schedule in a professional, courteous and helpful manner.
• Perform general clerical and receptionist duties (answer phone, assist customers) at the front desk.
• Assist in the smooth running of the front desk.
• Contacts Patients to reschedule no-shows and to move patients, as needed in a timely, professional manner.
• Other duties as Assigned.

Skills

Scheduling

Customer service

Education

High School diploma or equivalent

Job description

Mary Bird Perkins Cancer Center is Louisiana’s leading cancer care organization, caring for more patients each year than any other facility in the region. And with strategic hospital and physician partnerships, we are delivering on our mission to improve survivorship and lessen the burden of cancer.

Mary Bird Perkins and its partners work together to provide state-of-the-art treatments and unparalleled collaborative, comprehensive cancer services. This culture of innovation helps attract the best cancer minds in the country, from expert physicians and highly specialized scientists to forward-thinking leaders in supportive care and other disciplines.

Together, with our hospital and physician partners, we are one-hundred percent focused on cancer care.

Why Join Us? We are looking for talented and highly-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve.

Job Description

SCOPE

The scope of this position is to schedule computerized patient follow-up appointments. These will consist predominately of lab visits, physician visits, and chemotherapy visits. The employee shall demonstrate the ability to provide care and customer-focused services with all individuals who enter the practice. It is also imperative to assist fellow employees in providing the highest quality personalized patient care and maintain positive work relationships with other members of the health care team.

Essential Functions

• Accurately schedule patient follow-up appointments (including lab, physician, treatment, and to outside physicians) on computer schedule in a professional, courteous and helpful manner.
• Perform general clerical and receptionist duties (answer phone, assist customers) of the front desk.
• Assist in the smooth running of the front desk.
• Contacts Patients to reschedule no-shows and to move patients, as needed in a timely, professional manner.
• Other duties as Assigned.

Qualifications

• High School diploma or equivalent required
• 2 years’ of scheduling in a clinical setting required
• Oncology experience a plus