Medical Respite Case Manager

Comunilife; New York (NY); On-site; USD 24,796 - 37,856; Full time

Job summary

Comunilife in New York, NY is seeking a Medical Respite Case Manager to coordinate care for patients discharged from hospitals to the Medical Respite Program. Responsibilities include conducting assessments, developing individualized Service Plans, and supporting patients in achieving self-care routines.

The ideal candidate should have an Associate degree and experience in residential, community-based, or medical respite settings. This full-time position offers an opportunity to make a significant impact in patient recovery and housing stability.

Qualifications

• Experience in residential, community-based, or medical respite settings.
• Ability to work with individuals with disabilities, mental illness, or complex health needs.
• CPR, First Aid, and Crisis Prevention certifications.

Responsibilities

• Conduct comprehensive biopsychosocial assessments.
• Develop and monitor individualized Service Plans.
• Maintain documentation in electronic medical records.
• Support patients in achieving independent living skills.

Skills

Care Coordination

Patient Support

Documentation Management

Crisis Intervention

Education

Associate degree

High School Diploma with 5+ years experience

Job description

Job Details: Job Location: New York, NY 10039 | Position Type: Full Time | Education Level: 2 Year Degree | Salary Range: $18.00 - $27.48 Hourly | Travel Percentage: None | Shift: Day | Category: Professional Services

The Medical Respite Case Manager coordinates care and supports patients discharged from hospital settings into the Medical Respite Program. They ensure adherence to medical and behavioral health follow-up, develop independent living skills, and facilitate successful transition to stable housing.

Essential Duties

Care Coordination & Service Planning

• Conduct comprehensive biopsychosocial assessments and identify medical, behavioral health, substance use, and social service needs.
• Develop, implement, and monitor individualized Service Plans based on patient goals.
• Coordinate referrals to internal support, primary care, behavioral health, specialty services, and community providers.
• Provide short-term counseling, motivational support, and psychoeducation on recovery, health literacy, and treatment adherence.
• Serve as the primary liaison between patients, providers, hospitals, and community partners.

Patient Support & Independent Living Skills

• Support patients in building self-care routines, medication adherence, and health management skills.
• Assist patients with daily living tasks when required (e.g., mobility support, meal assistance, hygiene prompting).
• Escort patients to medical or social service appointments as needed.
• Promote skill development in budgeting, household management, and community reintegration.

Documentation & Compliance

• Maintain complete, accurate, and timely documentation within electronic medical records.
• Prepare narrative summaries, incident reports, and required statistical reports.
• Ensure that all documentation meets program, agency, and regulatory standards.
• Participate in quality improvement activities, audits, and program evaluation processes.

Discharge Planning & Housing Support

• Collaborate with Housing Navigators to support patients in meeting their Housing Agreement and discharge goals.
• Assist in developing discharge plans, including aftercare appointments, community referrals, and follow-up care needs.
• Provide support for up to 90 days post discharge when applicable.

Program Operations & Safety

• Contribute to maintaining a safe, therapeutic, and supportive environment.
• Participate in crisis intervention and emergency responses.
• Follow all agency policies and utilize personal protective equipment as required.
• When shift coverage issues arise, remain on duty until appropriate replacement staff are secured.

Qualifications

Education & Experience

• Associate degree required (Bachelor's preferred).
• High School Diploma with 5 plus years of relevant experience with working with people living with substance use, chronic medical conditions and homelessness may be considered.
• CPR, First Aid, and Crisis Prevention certifications (or obtained shortly after hire).
• Minimum one year of experience in residential, community based, or medical respite settings.
• Experience working with individuals with disabilities, mental illness, or complex health needs.
• Knowledge of basic medical tasks, vital signs monitoring, and NYS Home Care guidelines preferred.

Comunilife is an EEO employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.