Medical Referrals Clerk/Case Manager

Parkwestmed; San Jose (CA); On-site; USD 31,000 - 40,000; Full time

Benefits offered by this job

Health insurance

401(k) profit sharing

Paid time off

Job summary

Gardner Health Services is seeking a full-time Medical Referral Clerk/Case Manager for our San Jose, CA location. You will process referrals, facilitate follow-up care, and serve as the liaison between clinicians and referring clinicians to ensure smooth patient care in a team-centered setting.

The role requires bilingual English-Spanish skills, a Medical Assistant certificate, CPR, and a CA driver’s license. Benefits include competitive pay and a comprehensive package.

Qualifications

• High School graduate or equivalent.
• Medical Assistant Certificate from an approved Medical Assistant program.
• Certified CPR is required.
• Bilingual skills in English and Spanish are required.
• Possession of a valid CA driver’s license.

Responsibilities

• Process referrals (OBGYN/Family Practice) and facilitate patient care follow-up.
• Serve as the primary contact between GFHN clinicians and referring clinicians for referrals.
• Interface with patients, medical staff, nursing staff, patient accounts, and referral services to resolve issues.
• Case manage referrals that require additional clinician guidance.

Skills

Bilingual English-Spanish

Driver license

Education

High School graduate or equivalent

Medical Assistant Certificate from an approved Medical Assistant program

CPR certified

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Medical Referrals Clerk/Case Manager

Full-Time San Jose, CA, US 1 Attachments

10 days ago Requisition ID: 1541

Salary Range: $22.72 To $28.78 Hourly

Gardner Health Services is currently recruiting to fill a Medical Referral Clerk/Case Manager position. This is a full-time, 40 hour/week position. The position is based out of the CompreCare Health Center located at 3030 Alum Rock Ave in San Jose, CA.
Under the direct supervision of the Referral Department Supervisor, the Referral Clerk is responsible for processing referrals (OBGYN/Family Practice) and facilitates patient care follow-up, as it relates to patient referral. In addition, will be the direct contact between GFHN clinicians and referring clinicians as it relates to referrals. Interfaces with patients, medical staff, nursing staff, patient accounts referring/consulting agencies and support services in the resolution of issues relating to patient care in the referrals system. In addition, Referral Clerk will case manage any referral that requires additional attention with guidance from clinicians. As a team member in Patient Centered Medical Home, the Referral Clerk collaborates with clinic management, nursing, clinician staff, and clerical staff to maintain high standards of patient care with patient in the center.

Minimum Qualifications:

The minimum qualifications of this position is listed below. An equivalent combination of education and experience may be considered.

• High School graduate or equivalent.
• Medical Assistant Certificate from an approved Medical Assistant program as required by the State of California.
• CPR certified.
• Bilingual skills in English-Spanish required.
• Possession of a valid CA driver’s license.

*If selected, other documents and certifications may be required as part of the hiring and credentialing process*

Compensation:

Compensation and level of position placement will be determined based on relevant experience and education.

Medical Referral Clerk: $22.72 - $28.78/Hourly

PLEASE SEE ATTACHED FOR THE FULL JOB DESCRIPTION

Working at Gardner Health Services

Employees at Gardner Health Services define the meaning of community service. Gardner employees are passionate about helping people in the community of which they are a part. Staff members are deeply valued both by the community in which they serve, their fellow colleagues, and company administration. A strong sense of teamwork, empathy, and dedication exists amongst Gardner staff that truly embodies what health care professionals should be. Gardner Health Services takes tremendous pride in seeing the growth and professional advancement of its employees. Employees enjoy a healthy work/life balance and a commitment to diversity and inclusiveness. Additionally, job security is excellent and has led to longtime retention of Gardner personnel. Whether you are new to the healthcare industry and looking to get exposure to a possible career in healthcare or a seasoned veteran who wants to make an impact in the community, Gardner Health Care has a position for you.

Gardner Health Services offers market competitive salaries and an excellent benefits package for eligible employees.

• including minimal out-of-pocket expenses for health, dental and vision insurance for an entire family.
• Also included is 401(K) profit sharing contributions, life insurance, an employee assistance program, annual education reimbursement, and a generous paid time off and holiday leave bank.

Who We Are

Gardner Health Services is a dynamic and progressive company dedicated to providing the best healthcare services with a community-oriented approach. Gardner’s mission is to provide high quality, comprehensive medical and mental healthcare, including prevention and education, early intervention, treatment and advocacy services which are affordable, respectful, culturally, linguistically and age appropriate.

Compromised of 10 various clinics with locations in the Bay Area of California stretching from Gilroy to Atherton and focused in the San Jose area, Gardner’s services are strategically located to ensure adequate coverage in the region and areas with the highest needs. Gardner provides a full range of medical services including pediatrics, dental and vision care as well as a robust program dedicated to mental and behavioral health. Gardner Health Services and its staff are deeply engrained in the community in which they serve and continually strive to go above and beyond to take care of the community and its members.

Gardner Health Services is an equal opportunity employer