Lead Care Manager

Gardner-Health-Services; San Jose (CA); On-site; USD 30,000 - 37,000; Full time

Job summary

Gardner Health Services in San Jose, CA, is seeking a Lead Care Manager to direct care for high-risk patients with chronic diseases. This full-time role operates from the Downtown Resources Center, coordinating with an interdisciplinary team to connect patients with care, referrals, and services.

The LCM will work with PCPs, RN Enhanced Care Manager, social workers, and health educators to ensure continuous outreach and comprehensive support.

Qualifications

• High School diploma; AA or BA preferred.
• Medical Assistant Certificate and Community Health Worker Certificate preferred.
• Two years of equivalent work or life experience with low income populations with multiple needs.
• Bilingual English/Spanish preferred.
• Ability to work with a diverse ethnic and multi-cultural population.
• Computer skills including proficiency in medical practice management systems, internet use, and Microsoft Office applications.
• Strong communication and conflict resolution skills.
• Excellent written and verbal communication skills.
• Ability to set and meet deadlines.
• Creative and flexible team player with a sense of humor. Must be comfortable in a fast-paced environment.
• Demonstrates effective problem solving skills and uses proper communication channels until the problem is solved.
• Demonstrated working knowledge of OSHA and HIPAA guidelines.

Responsibilities

• Lead Care Manager will direct support to Gardner Health Services' highest risk patients with chronic conditions.
• Coordinate care with an interdisciplinary team including PCPs, RN Enhanced Care Manager, Social Workers, Health Educator, and LCMs.
• Provide outreach and coordination to care systems, health plan referrals, and internal referrals.
• Support care coordination and management services across multiple programs.
• Meet deadlines and work independently when needed.

Skills

Bilingual English/Spanish

Strong communication

Fast-paced environment

Problem solving

Education

High School diploma

AA or BA preferred

Medical Assistant Certificate

Community Health Worker Certificate

Tools

Med practice management systems

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Lead Care Manager

San Jose, CA, US

1 Attachments

14 days ago Requisition ID: 1537

Salary Range: $22.00 To $27.00 Hourly

Gardner Health Services is currently recruiting to fill the following Lead Care Manager position:

- Full-time, 40 hours/week position based out of the Downtown Resources Center located in San Jose, California

As a member of the Gardner Downtown Resource Center and a Complex Care Management team the Lead Care Manager (LCM) will work directing support to Gardner Health Services (GHS) highest risk patients who are experiencing one or more chronic disease conditions, in addition to ongoing medical and social barriers. The Lead Care Manager will be part of an interdisciplinary team comprised of primary care providers (PCP), RN Enhanced Care Manager, Social Workers, Health Educator, and LCMs. In collaboration with this team, the LCM will outreach and provide coordination to a variety of support systems to patients including care coordination and care management services to health plans referrals and GHS internal referrals.

This recruitment will remain open until filled. Applications will be reviewed on a first come first serve basis.

Minimum Qualifications:

The minimum qualifications of this position is listed below. An equivalent combination of education and experience may be considered.

• High School diploma. AA or BA degree, preferred.
• Medical Assistant Certificate and Community Health Worker Certificate, preferred.
• Two-years of equivalent work or life experience with low income populations with multiple needs, chronic diseases, or other health conditions.
• Bilingual English/Spanish preferred.
• Ability to work with a diverse ethnic and multi-cultural population.
• Computer skills including proficiency in medical practice management systems, internet use, and Microsoft office applications.
• Strong communication and conflict resolution skills.
• Excellent written and verbal communication skills.
• Ability to set and meet deadlines.
• Creative and flexible team player with a sense of humor. Must be comfortable in a fast-paced environment.
• Ability to take instruction yet work independently and take initiative.
• Demonstrates effective problem solving skills and uses proper communication channels until the problem is solved.
• Demonstrated working knowledge of OSHA and HIPAA guidelines.

*If selected, other documents and certifications may be required as part of the hiring and credentialing process*

Compensation:

Compensation and level of position placement will be determined based on relevant experience and education.

Lead Care Manager: $22.00 - 27.00/hourly

PLEASE SEE ATTACHED FOR THE FULL JOB DESCRIPTION

Working at Gardner Health Services

Employees at Gardner Health Services define the meaning of community service. Gardner employees are passionate about helping people in the community of which they are a part. Staff members are deeply valued both by the community in which they serve, their fellow colleagues, and company administration. A strong sense of teamwork, empathy, and dedication exists amongst Gardner staff that truly embodies what health care professionals should be. Gardner Health Services takes tremendous pride in seeing the growth and professional advancement of its employees. Employees enjoy a healthy work/life balance and a commitment to diversity and inclusiveness. Additionally, job security is excellent and has led to longtime retention of Gardner personnel. Whether you are new to the healthcare industry and looking to get exposure to a possible career in healthcare or a seasoned veteran who wants to make an impact in the community, Gardner Health Care has a position for you.

Gardner Health Services offers market competitive salaries and an excellent benefits package for eligible employees, including minimal out-of-pocket expenses for health, dental and vision insurance for an entire family. Also included is 401(K) profit sharing contributions, life insurance, an employee assistance program, annual education reimbursement, and a generous paid time off and holiday leave bank.

Who We Are

Gardner Health Services is a dynamic and progressive company dedicated to providing the best healthcare services with a community-oriented approach. Gardner's mission is to provide high quality, comprehensive medical and mental healthcare, including prevention and education, early intervention, treatment and advocacy services which are affordable, respectful, culturally, linguistically and age appropriate.

Compromised of 10 various clinics with locations in the Bay Area of California stretching from Gilroy to Atherton and focused in the San Jose area, Gardner’s services are strategically located to ensure adequate coverage in the region and areas with the highest needs. Gardner provides a full range of medical services including pediatrics, dental and vision care as well as a robust program dedicated to mental and behavioral health. Gardner Health Services and its staff are deeply engrained in the community in which they serve and continually strive to go above and beyond to take care of the community and its members.

Gardner Health Services is an equal opportunity employer