Medical Records & Transportation Coordinator

Elevate Care; Riverwoods (IL); Presencial; USD 42.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary and benefits

Growth and advancement opportunities

Descripción de la vacante

Elevate Care seeks a detail-oriented Medical Records & Transportation Coordinator to manage resident medical records and coordinate transportation for appointments, hospital visits, and off-site services. The role requires accuracy, confidentiality, and regulatory compliance while supporting admissions, discharges, and transfers.

The position emphasizes organization, dependability, and the ability to manage multiple priorities in a team-focused environment.

Formación

• Experience in medical records, healthcare administration, or skilled nursing facility preferred.
• Knowledge of HIPAA regulations and medical records procedures.
• Experience coordinating appointments, scheduling, or transportation services preferred.
• Proficiency in electronic health record (EHR) systems and Microsoft Office.
• Excellent organizational, communication, and time-management skills.

Responsabilidades

• Maintain and organize resident medical records in compliance with HIPAA, Medicare/Medicaid, and applicable regulations.
• Ensure accurate documentation, filing, scanning, and retrieval of medical records.
• Monitor records for accuracy, completeness, and compliance.
• Conduct routine chart audits and follow up on missing or incomplete documentation.
• Respond to medical records requests while maintaining confidentiality.
• Assist with admissions, discharges, transfers, and record retention procedures.
• Collaborate with nursing, clinical, and administrative departments to ensure proper documentation.
• Maintain electronic health records and update resident information.

Conocimientos

Medical records

Healthcare administration

Skilled nursing facility

EHR familiarity

Microsoft Office

Herramientas

EHR systems

Microsoft Office

Descripción del empleo

Elevate Care is seeking a detail-oriented and organized Medical Records & Transportation Coordinator to join our team. This position is responsible for managing and maintaining resident medical records while coordinating transportation arrangements for medical appointments, hospital visits, and other off-site services. The ideal candidate is organized, dependable, and able to manage multiple responsibilities while maintaining accuracy, confidentiality, and regulatory compliance.

KEY RESPONSIBILITIES

Medical Records Management

• Maintain and organize resident medical records in compliance with HIPAA, Medicare/Medicaid, and applicable state and federal regulations.

• Ensure accurate and timely documentation, filing, scanning, and retrieval of medical records.

• Monitor records for accuracy, completeness, and compliance.

• Conduct routine chart audits and follow up on missing or incomplete documentation.

• Respond to medical records requests from authorized personnel while maintaining confidentiality.

• Assist with admissions, discharges, transfers, and record retention procedures.

• Collaborate with nursing, clinical, and administrative departments to ensure proper documentation.

• Maintain electronic health records and update resident information as needed.

Transportation Coordination

• Organize, schedule, and coordinate resident transportation for medical appointments, hospital visits, and other off-site services.

• Arrange transportation through facility vehicles, outside transportation providers, and other appropriate services.

• Coordinate appointment dates, pickup times, return transportation, and scheduling requirements.

• Communicate transportation arrangements with residents, families, nursing staff, and outside providers.

• Maintain an organized transportation calendar and ensure appointments and transportation needs are addressed in a timely manner.

• Verify transportation arrangements and assist with resolving scheduling changes or transportation issues.

• Coordinate necessary paperwork and documentation related to resident appointments and transportation.

QUALIFICATIONS

• Previous experience in medical records, healthcare administration, or a skilled nursing facility preferred.

• Knowledge of HIPAA regulations and medical records procedures.

• Experience coordinating appointments, scheduling, or transportation services preferred.

• Proficiency in electronic health record (EHR) systems and Microsoft Office.

• Excellent organizational, communication, and time-management skills.

• Strong attention to detail and ability to manage multiple priorities.

• Ability to maintain confidentiality and work collaboratively with residents, families, and facility staff.

WHY JOIN ELEVATE CARE?

• Competitive salary and benefits package.

• Supportive and collaborative work environment.

• Growth and advancement opportunities.