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Elevate Care Waukegan is seeking a detail-oriented Medical Records & Transportation Coordinator to manage resident medical records and coordinate off-site transportation for appointments. The ideal candidate will ensure HIPAA compliance, maintain electronic health records, and collaborate with nursing and administrative staff to support smooth admissions, transfers, and patient transportation.
Strong organizational skills, confidentiality, and multitasking are essential, as are experience with
Elevate Care is seeking a detail-oriented and organized Medical Records & Transportation Coordinator to join our team. This position is responsible for managing and maintaining resident medical records while coordinating transportation arrangements for medical appointments, hospital visits, and other off-site services. The ideal candidate is organized, dependable, and able to manage multiple responsibilities while maintaining accuracy, confidentiality, and regulatory compliance.
Maintain and organize resident medical records in compliance with HIPAA, Medicare/Medicaid, and applicable state and federal regulations.
Ensure accurate and timely documentation, filing, scanning, and retrieval of medical records.
Monitor records for accuracy, completeness, and compliance.
Conduct routine chart audits and follow up on missing or incomplete documentation.
Respond to medical records requests from authorized personnel while maintaining confidentiality.
Assist with admissions, discharges, transfers, and record retention procedures.
Collaborate with nursing, clinical, and administrative departments to ensure proper documentation.
Maintain electronic health records and update resident information as needed.
Organize, schedule, and coordinate resident transportation for medical appointments, hospital visits, and other off-site services.
Arrange transportation through facility vehicles, outside transportation providers, and other appropriate services.
Coordinate appointment dates, pickup times, return transportation, and scheduling requirements.
Communicate transportation arrangements with residents, families, nursing staff, and outside providers.
Maintain an organized transportation calendar and ensure appointments and transportation needs are addressed in a timely manner.
Verify transportation arrangements and assist with resolving scheduling changes or transportation issues.
Coordinate necessary paperwork and documentation related to resident appointments and transportation.
Previous experience in medical records, healthcare administration, or a skilled nursing facility preferred.
Knowledge of HIPAA regulations and medical records procedures.
Experience coordinating appointments, scheduling, or transportation services preferred.
Proficiency in electronic health record (EHR) systems and Microsoft Office.
Excellent organizational, communication, and time-management skills.
Strong attention to detail and ability to manage multiple priorities.
Ability to maintain confidentiality and work collaboratively with residents, families, and facility staff.
Competitive salary and benefits package.
Supportive and collaborative work environment.
Growth and advancement opportunities.