Medical Records Technician

Contra Costa County; California; On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Personal development and growth

Excellent employee benefits

Work in a healthcare environment

Job summary

A local health service is offering a position for a Medical Records Technician in California. The role involves assigning diagnostic codes, processing medical records requests, and providing excellent customer service. Ideal candidates are reliable, adaptable, and have strong communication skills. This opportunity promises personal growth and fulfilling work in a healthcare environment, contributing positively to the community. Excellent employee benefits are provided.

Qualifications

• Must take the initiative to learn new tasks.
• Must work independently and be a solid team player.
• Can prioritize time and meet tight deadlines.

Responsibilities

• Create, process, and follow up on Medical Records requests.
• Process email requests and verify patient identification.
• Assist patients/representatives at the front window.
• Update ROI navigator with special restrictions as needed.
• Assist front desk with payments and patient inquiries.
• Support MyChart and related patient information systems.

Skills

Reliable and sensitive to time

Excellent customer service skills

Ability to work face-to-face with the public

Flexibility and adaptability

Teamwork

Job description

The Contra Costa Health Department is offering excellent employment opportunities for qualified individuals interested in the Medical Records Technician positions. The department currently has two (2) vacancies in the Health Information Management (HIM) unit; however, hiring managers may use this eligible list from this recruitment to fill future vacancies in Central, East, or West Contra Costa County.

The positions are located at the Contra Costa Regional Medical Center (CCRMC) in Martinez, CA and the Pittsburg Health Center (PHC) in Pittsburg, CA. Positions may be required to travel to different locations throughout Contra Costa County.

Medical Records Technicians will assign diagnostic and procedural codes for billing and statistical indices using the current International Classification for Disease and Current Procedural Terminology coding classification systems, complete detailed analysis and abstraction of medical records for completeness and accuracy, answer questions from health care providers and the general public who request information related to medical record information, and other related work as required.

The Contra Costa Health Department provides high-quality services with respect and responsiveness to all. The department is an integrated system of health care services, community health improvement, and environmental protection. The department also works in partnership with patients, cities, and diverse communities, as well as other health, education, and human service agencies.

We are looking for someone who:

• Is reliable and sensitive to time.
• Takes the initiative to learn new tasks.
• Works independently and is a solid team player.
• Has excellent customer service skills and the ability to work face-to-face with the public.
• Is flexible and able to adapt to departmental change.
• Can prioritize their time and meet tight deadlines.

What you will typically be responsible for:

• Creating, processing, and following up on Medical Records requests.
• Processing email requests from the unit’s inbox queue and verifying patient identification.
• Obtaining authorizations for various protected health information (PHI) requests.
• Updating the Release of Information (ROI) navigator for special legal restrictions or flags when necessary.
• Processing payments and checks and assists patients/representatives at the front window and answers phones.
• Processing Death and Birth Certs
• Assisting with MyChart Support

A few reasons you might love this job:

• Personal development and growth within the organization.
• Contribute to a larger and greater purpose.
• Work in a healthcare environment where you help the public every day.
• The County offers excellent employee benefits and retirement! Check them out here:
• Employee Benefits | Contra Costa County, CA Official Website

A few challenges you might face in this job:

• People may have time-sensitive requests that you must fulfill promptly.
• Working in a fast-paced and high-volume environment.
• Constant prioritization and meeting deadlines as needed.
• Navigating staffing levels.

To learn more about this opportunity or apply, visit https://www.governmentjobs.com/careers/contracosta/jobs/5183557