HEALTH INFORMATION TECH

Aultman Health System; Canton (OH); Vor Ort; USD 25.000 - 36.000; Vollzeit

Zusammenfassung

Aultman Health System in Canton, OH seeks a Health Information Technician to support the Medical Records Department, ensuring accurate file coordination and compliance with federal, state, local requirements, and hospital policy.

Responsibilities include maintaining patient charts, processing ROI requests, transcription services, and notary duties, with strong attention to detail and excellent customer service. Requires knowledge of HIM systems and documentation standards.

Qualifikationen

• High School diploma or equivalent.
• Experience in a Health Information Management Department preferred.
• Certification (CPC, COC, CIC) preferred.
• Cerner HIM systems experience preferred (Cerner Profile, Report Request, Message Center, Content 360, HNAUser, Work Queue Manager).
• Knowledge of Dictation/Transcription, Release of Information and Coding.
• Understanding of information systems and their impact to customers.

Aufgaben

• Assist internal and external customers with exceptional customer service.
• Verify loose documentation is part of the medical record.
• Return documentation not belonging in the medical record to the author/department.
• File documents in the proper patient chart and location.
• Procurement of records/offsite storage and data entry for accurate filing.
• Purge and destroy records per schedule.
• Process fax requests for information.
• Provide notary services (rotation).
• Operate chart tracking: locate, file, retrieve, out-guide.
• Produce labels for permanent folders.
• Process transcription services STAT documentation.
• Prepare chart lists and retrieve charts for internal/external customers.
• Log ROI requests in MRO per HIPAA; handle STAT/denial/audit requests.
• Escalate issues to leadership when delays occur.
• Prep/Scan/Index: prepare docs to be scanned, scan into EMR, index to patient/account.
• Perform other duties as assigned.

Kenntnisse

Excel

Word

PowerPoint

Access

Microsoft TEAMS

Power BI

internet

Health Quest Medipac

Multitasking

Critical thinker

Detail oriented

Analytical problem solving

Public speaking

Teamwork

Independent work

Ausbildung

High School diploma or equivalent

Experience in a Health Information Management Department preferred

Certification (CPC, COC, CIC) preferred

Tools

Cerner HIM systems

Jobbeschreibung

The purpose of the Health Information Technician is to represent the Medical Records Department by performing exceptional quality customer service and overall support of the medical records file coordination in compliance with federal, state, local requirements, and accreditation, as well as according to hospital policy.

Qualifications

• High School diploma or equivalent.
• Experience in a Health Information Management Department is preferred.
• Certification (CPC, COC, CIC) preferred.
• Preferred Cerner experience with HIM systems (Cerner Profile, Report Request, Message Center, Content 360, HNAUser, and Work Queue Manager).
• Knowledge of Dictation/Transcription, Release of Information and Coding.
• Understanding of information systems and their impact to customers.

Skills

• Solid writing and computer skills (Excel, Word, PowerPoint, Access, Micorsoft TEAMS, Power BI, internet, Health Quest Medipac).
• Ability to manage multiple demands from a variety of constituents.
• Critical Thinker.
• Detail oriented.
• Analytical problem-solving abilities.
• Comfortable speaking to large groups and presenting.
• Ability to work independently or in a team environment.

Department Skills

• Assist both internal and external customers with exceptional customer service skills.
• Verify loose documentation is part of the medical record.
• Return documentation that does not belong in the medical record to the appropriate author, department, or disposal method according to hospital policy.
• File in proper patient’s chart.
• File in proper location of the chart.
• Procurement of records/Offsite storage:
  • Process records of expired patients.
  • Perform data entry for accurate record filing and retrieval to offsite storage system.
  • Purge records to offsite storage according to purge schedule.
  • Prepare records for destruction according to destruction schedule.
• Copy transfer charts.
• Process fax requests for information.
• Provide notary services (continue in rotation).
• Chart Tracking system:
  • Locate.
  • File.
  • Retrieve.
  • Out-guide.
• Produce labels for permanent folders.
• Process transcription services STAT documentation for timely completion.
• Prepare chart list and retrieve charts for internal and external customers.
• Logging requests in MRO platform and process the following Release of Information (ROI) requests in a timely manner according to HIPAA regulations.
  • Determine records to be released by reviewing requestor information.
  • STAT requests.
  • Denial requests.
  • Audit requests.
• Escalate all internal/external customer issues to appropriate leadership that may delay the timely release of records.
• Prepping, Scanning, Indexing
  • Prep and review documentation to be scanned.
  • Scan Documentation into EMR.
  • Index scanned pages to the correct patient and account.
• Perform other duties as assigned.

Working Conditions

• Saturday coverage is determined by a rotation schedule.
• Medical Records Department will be closed on Sunday’s and Aultman observed holidays.
• Lunch periods and all breaks must be coordinated with other Medical Records Technicians in section to always maintain adequate staffing.
• Moderate physical activity requirements.
• Subject to frequent interruptions.

Category III - Includes tasks that involve no exposure to blood, body fluids, or tissues and Category I tasks are not a condition of employment. The normal work routine involves no exposure to blood; body fluids or tissues (although situations can be imagined or hypothesized under which anyone anywhere might encounter potential exposure to body fluids.) Persons who perform these duties are not called upon as part of their employment to perform or assist in emergency care or first aid or to be potentially exposed in some other way.