HEALTH INFORMATION TECH

Aultman Health Foundation; Canton (OH); Presencial; USD 42 000 - 62 000; Tempo integral

Resumo da oferta

Aultman Health Foundation seeks a Health Information Technician to support the Medical Records Department, ensuring quality customer service and accurate file coordination in compliance with all regulations.

Responsibilities include processing ROI requests, chart file management, transcription support, and offsite records handling. High school diploma required; HIM experience and certifications preferred. Occasional Saturday coverage noted.

Qualificações

• High School diploma or equivalent required.
• HIM department experience preferred.
• Certification (CPC/COC/CIC) preferred.
• Cerner HIM systems experience preferred.
• Knowledge of dictation/transcription, ROI and coding.
• Understanding of information systems and their impact to customers.

Responsabilidades

• Assist both internal and external customers with exceptional customer service.
• Verify loose documentation is part of the medical record.
• Return documentation that does not belong to the medical record to the correct author/department or disposal method per policy.
• File documents in the correct patient chart and location.
• Procure records and manage offsite storage, purge, and prepare records for destruction as scheduled.
• Process fax requests for information.
• Provide notary services (rotation).
• Chart Tracking: locate, file, retrieve, and out-guide charts.
• Produce labels for permanent folders.
• Process transcription services for timely completion.
• Log requests in the MRO platform and process ROI requests per HIPAA regulations.

Conhecimentos

Writing skills

Computer skills

Multitasking

Critical thinking

Detail orientation

Communication/public speaking

Teamwork/independence

Formação académica

High School diploma

Ferramentas

Cerner HIM systems

EMR/Release of Information

Microsoft Office (Excel/Word/PowerPoint/Access)

Descrição da oferta de emprego

The purpose of the Health Information Technician is to represent the Medical Records Department by performing exceptional quality customer service and overall support of the medical records file coordination in compliance with federal, state, local requirements, and accreditation, as well as according to hospital policy.

Qualifications

• High School diploma or equivalent.
• Experience in a Health Information Management Department is preferred.
• Certification (CPC, COC, CIC) preferred.
• Preferred Cerner experience with HIM systems (Cerner Profile, Report Request, Message Center, Content 360, HNAUser, and Work Queue Manager).
• Knowledge of Dictation/Transcription, Release of Information and Coding.
• Understanding of information systems and their impact to customers.

Skills

• Solid writing and computer skills (Excel, Word, PowerPoint, Access, Micorsoft TEAMS, Power BI, internet, Health Quest Medipac).
• Ability to manage multiple demands from a variety of constituents.
• Critical Thinker.
• Detail oriented.
• Analytical problem-solving abilities.
• Comfortable speaking to large groups and presenting.
• Ability to work independently or in a team environment.

Department Skills

• Assist both internal and external customers with exceptional customer service skills.
• Verify loose documentation is part of the medical record.
• Return documentation that does not belong in the medical record to the appropriate author, department, or disposal method according to hospital policy.
• File in proper patient’s chart.
• File in proper location of the chart.
• Procurement of records/Offsite storage:
  • Process records of expired patients.
  • Perform data entry for accurate record filing and retrieval to offsite storage system.
  • Purge records to offsite storage according to purge schedule.
  • Prepare records for destruction according to destruction schedule.
• Copy transfer charts.
• Process fax requests for information.
• Provide notary services (continue in rotation).
• Chart Tracking system:
  • Locate.
  • File.
  • Retrieve.
  • Out-guide.
• Produce labels for permanent folders.
• Process transcription services STAT documentation for timely completion.
• Prepare chart list and retrieve charts for internal and external customers.
• Logging requests in MRO platform and process the following Release of Information (ROI) requests in a timely manner according to HIPAA regulations.
  • Determine records to be released by reviewing requestor information.
  • STAT requests.
  • Denial requests.
  • Audit requests.
• Escalate all internal/external customer issues to appropriate leadership that may delay the timely release of records.
• Prepping, Scanning, Indexing
  • Prep and review documentation to be scanned.
  • Scan Documentation into EMR.
  • Index scanned pages to the correct patient and account.
• Perform other duties as assigned.

Working Conditions

• Saturday coverage is determined by a rotation schedule.
• Medical Records Department will be closed on Sunday’s and Aultman observed holidays.
• Lunch periods and all breaks must be coordinated with other Medical Records Technicians in section to always maintain adequate staffing.
• Moderate physical activity requirements.
• Subject to frequent interruptions.

Category III - Includes tasks that involve no exposure to blood, body fluids, or tissues and Category I tasks are not a condition of employment. The normal work routine involves no exposure to blood; body fluids or tissues (although situations can be imagined or hypothesized under which anyone anywhere might encounter potential exposure to body fluids.) Persons who perform these duties are not called upon as part of their employment to perform or assist in emergency care or first aid or to be potentially exposed in some other way.