Medical Records Tech

Northeast Georgia Health System; Gainesville (GA); On-site; USD 21,000 - 25,000; Full time

Job summary

Northeast Georgia Health System is seeking an organized Records Technician to ensure patient information is available electronically. You will prep, scan, and index records, assist clinical staff, and manage chart retrieval and reconciliation. Strong typing, Excel proficiency, and confidentiality are essential.

Responsibilities include printing discharge lists, verifying patient IDs, and handling routine inquiries with a focus on accuracy and timeliness in a healthcare setting.

Qualifications

• High School Diploma or GED required.
• 3–6 months on-the-job training to develop core records skills.
• Typing speed of at least 50 words per minute.
• Knowledge of medical records preferred; computers/office equipment experience required.

Responsibilities

• Prep, scan, and index medical records; ensure correct patient identification with barcodes.
• Print discharge lists and reconcile against charts; identify missing or held records.
• Retrieve records for processing; coordinate with clinical staff to procure/refile as needed.
• Scan records into the document imaging system with attention to legibility and batch accuracy.
• Answer department calls; provide after-hours release of information per protocol.

Skills

Typing 50 wpm

Keyboarding

Interpersonal skills

Confidentiality

Communication skills

Education

High School Diploma or GED

Tools

Epic

Excel

10-key calculator

Document imaging system

Job description

Job Category:Revenue CycleWork Shift/Schedule:8 Hr Morning - AfternoonNortheast Georgia Health System is rooted in a foundation of improving the health of our communities.About the Role:Job SummaryEnsures that patient information is available electronically in a timely manner. Facilitates other departments, physicians, and hospital personnel access to this information for continuing patient care. Primary responsibilities include the prepping, scanning, and indexing of records, customer service, phone calls, chart procurement and reconciliation, chart preparation for transport, and other duties as assigned.Minimum Job QualificationsLicensure or other certifications:Educational Requirements: High School Diploma or GEDMinimum Experience: Three (3) to six (6) months on the job training to develop skills necessary to perform all the job functions. Experience with computers and other office equipment required. Knowledge of medical records preferred. Must be able to type at least 50 words per minute.Other:Preferred Job QualificationsPreferred Licensure or other certifications:Preferred Educational Requirements:Preferred Experience: One (1) year recent healthcare experience.Other:Job Specific and Unique Knowledge, Skills and AbilitiesAbility to prioritize tasks and timeAptitude for organizing materialGood interpersonal skillsBasic personal computer and keyboarding skillsAbility to maintain close concentration during performance of tasks with frequent interruptions. Must maintain patient confidentiality at all times. Ability to communicate both verbally and in written form necessary.Microsoft Office including Excel experience requiredMust be able to type at least 50 words per minuteMust be able to proficiently use 10 key calculator keysProficient in common office information systems, hospital information systems, and department information system applicationsEssential Tasks and ResponsibilitiesMaintains all printers/faxes in the department by stocking with paper and alerting appropriate maintenance when needed.Cleans and performs basic maintenance on the scanners during each shift.Retrieval of records, as needed for processing, including the following-up on any missing records. Searches for missing medical record documentation. Works one on one with clinical staff to procure and refile records as needed.Prints daily discharge list from Epic and reconciles picked up charts against discharge list and reports missing, thinned, and/or held charts.Prepares all records for scanning. This includes removal of staples, taping any torn area, removing documents that are electronically send to the system, ensuring correct patient identification by placing a bar code label on each page, verifying quality of document and indicates \"original poor quality,\" counting the pages and completing a batch cover page and placing the records to be scanned.Scans records into the document imaging system. Ensure all pages of the batch are scanned into the system one at a time using proper procedure and technique for legibility and accuracy.Indexes records into the electronic medical record. Ensure the quality of the images, rescans images for either color or poor quality on desktop scanners. Indexes each document to correct patient/encounter, document name, page sequence, and date within the document types and verifies that automatically assigned barcoded documents are correctly indexed.Participates in daily huddle.Maintains open communication with courier vendor and storage vendor.Unpacks and distributes all incoming bags from courier. Maintains all courier logs for incoming and outgoing deliveries into the department.Prepares, logs, boxes, and recalls charts for permanent storage. Assembles storage boxes. Uses storage vendor information system to log boxes, recall boxes, and request box supplies from storage vendor.Maintains reconciliation spreadsheets for completed records. Prepares spreadsheets for missing charts.Pull and refile microfilm.Answers telephone according to department protocol.Acts as after-hours customer service/release of information for emergent continuity of care requests.During any downtime, assists other employees with their assigned tasks.Performs other duties as requested by QA Team Coordinator/Manager/Director.Physical DemandsWeight Lifted: Up to 50 lbs, Frequently 31-65% of timeWeight Carried: Up to 50 lbs, Frequently 31-65% of timeVision: Moderate, Frequently 31-65% of timeKneeling/Stooping/Bending: Frequently 31-65%Standing/Walking: Constantly 66-100%Pushing/Pulling: Frequently 31-65%Intensity of Work: Frequently 31-65%Job Requires: Reading, Writing, Reasoning, Talking, KeyboardingWorking at NGHS means being part of something special: a team invested in you as a person, an employee, and in helping you reach your goals.NGHS: Opportunities start here.Northeast Georgia Health System is an Equal Opportunity Employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.