Medical Records Support Specialist

Midland Care Connection, Inc.; Topeka (KS); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health insurance options

Dental and vision plans

Flexible Spending Accounts

Paid Time Off

Retirement plan with employer match

Employee assistance program

On-site education center

Uniform allowance

Job summary

Midland Care Connection is seeking a Medical Records Support Specialist to help manage participant health information, including scanning, indexing, and retrieval of records while upholding privacy rules.

The role supports audits, quality reviews, and staff with record questions, ensuring timely, accurate access to records to promote coordinated patient care and regulatory compliance.

Qualifications

• Basic knowledge of medical records management or health information practices
• Strong attention to detail and accuracy
• Ability to maintain confidentiality and comply with HIPAA and privacy regulations
• Basic computer skills, including experience with electronic health record systems or databases
• Ability to manage multiple tasks and meet deadlines
• Strong communication and customer service skills

Responsibilities

• Assist with accurate management and maintenance of participant health information
• Scan, index, and retrieve medical records while ensuring confidentiality
• Respond to internal requests for records and support audits and quality reviews
• Help track documentation completeness and support staff with record-related questions
• Ensure health records are timely, accurate, and accessible to promote effective care coordination and regulatory compliance

Skills

Medical records knowledge

Attention to detail

HIPAA & privacy compliance

Electronic health record systems

Organization & multitasking

Communication & customer service

Confidentiality

Job description

Job Details: Job Location: Topeka, KS 66606, Position Type: Full Time, Job Shift: Day, Midland Care Connection

Midland Care Connection is a not-for-profit, community-based organization dedicated to helping older adults and seriously ill individuals stay independent and supported in their homes. Established in 1978, we offer a full continuum of care, including hospice, palliative care, home health, grief and loss counseling, and our signature PACE (Program of All-Inclusive Care for the Elderly) program.Our mission centers on "meeting individual needs through innovative care solutions," and we serve people across multiple counties in northeast Kansas.

Medical Records Support Specialist

Assists with the accurate management and maintenance of participant health information. This role supports the organization, scanning, indexing, and retrieval of medical records while ensuring confidentiality and compliance with privacy regulations. The Support Specialist responds to internal requests for records, helps track documentation completeness, assists with audits and quality reviews, and supports staff with record-related questions. By ensuring health records are timely, accurate, and accessible, the Support Specialist helps promote effective care coordination and regulatory compliance across the organization.

Qualifications: Required

• Basic knowledge of medical records management or health information practices
• Ability to accurately organize, scan, file, and retrieve documents
• Strong attention to detail and accuracy
• Ability to maintain confidentiality and comply with HIPAA and privacy regulations
• Basic computer skills, including experience with electronic health record systems or databases
• Ability to manage multiple tasks and meet deadlines
• Strong communication and customer service skills

Preferred

• Previous experience in a medical records, health information, or healthcare administrative role
• Familiarity with electronic health record (EHR) systems
• Knowledge of healthcare regulations, documentation standards, and record retention requirements
• Experience supporting audits, quality reviews, or regulatory compliance activities
• Postsecondary coursework or certification in health information management or a related field
• Experience working in a PACE program, long-term care, or community-based healthcare setting

What’s in it for you?

• Health insurance options for employees and dependents
• Dental, vision, and prescription drug plans
• Flexible Savings Accounts (FSA) or Health Savings Accounts (HSA), with employer contributions
• Paid Time Off (PTO), Personal and Taking Care of You Days
• Holiday pay (six holidays per year)
• 403(b) ERISA Retirement Plan, match provided
• Free group life and AD&D insurance of $20,000
• On-site education center to provide professional development and CEU credits
• Free Employee Assistance Program (EAP) for employees and dependents
• Paid monthly volunteer time at non-profit organizations
• Uniform Allowance Program

Midland Care Connection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.