Medical Records Supervisor

US Oncology Inc.; Portland (OR); On-site; USD 60,000 - 92,000; Full time

Job summary

Compass Oncology is seeking a Medical Records supervisor to oversee the operations of the medical records department at their Rose Quarter Cancer Clinic. This full-time role involves managing staff, ensuring compliance with policies, and maintaining the integrity of medical records to provide optimal care. Ideal candidates will have a strong background in medical records management, excellent communication skills, and a commitment to patient care within a dedicated oncology team.

Benefits

Medical, Dental, Vision, Life and Disability

HSA and Flexible Spending Accounts

PTO and Holiday Plans

Retirement Savings Plans

Robust Wellness Program and Incentives

Jeans Fridays!

Qualifications

• Minimum five years medical records experience in a medical office or hospital setting.
• Previous experience in management and supervision of a medical records department preferred.
• RHIT or RRA certification preferred.

Responsibilities

• Plans and coordinates Medical Records staff and supervises daily operations.
• Develops and updates department policies and procedures.
• Ensures compliance with medical records policies and legal standards.

Skills

Strong communication skills

Detail-oriented

Excellent organizational abilities

Education

High school diploma or equivalent

Graduate of an accredited program in medical record administration

Job description

Overview

It may sound cliché, but it is true. A career taking care of cancer patients is a calling for most all of us. It's much more than a job. Each of us has a unique story that brought us to Compass Oncology, but those stories usually share common themes of care, compassion, and commitment. No matter the role, each Compass team member serves in, the goal is the same: to provide the best care possible for each and every one of our patients. If this sounds like you, please reach out to us. We can't wait to hear your story.

If you are a dedicated, team-oriented, patient-centered individual looking for an opportunity where you are proud of what you do, work hard, have fun, and go home at the end of the day knowing you made a difference in the lives of our patients; Compass Oncology is the place for you.

Employment Type: Full-Time (40 hours), M-F

Location: Rose Quarter Cancer Clinic (265 N Broadway Portland, OR 97227).

• Please Note: This position is expected to relocate to our Clackamas Clinic in November or December 2025.

Salary Range: $60,000-$91,500 salaried

**Final offer amounts are determined by multiple factors including candidate experience and expertise as well as internal employee equity considerations.

SCOPE: Responsible for overseeing daily operations of medical records department. Assures all functions are carried out in a productive manner. Assists with maintaining completeness, accuracy and confidentiality of medical records by ensuring compliance with the departments policies and procedures. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards.

Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Plans, coordinates, and supervises Medical Records staff. Assists with establishing policies and procedures for the distribution and use of medical records.
• Supervises, trains, and orients assigned personnel. Assigns work, arranges for coverage, and oversees daily operations.
• Reviews performance and recommends merit increases, promotions, and disciplinary actions. Assists with data collection, reports, and compilation of statistical data from medical records.
• Responds to requests from physicians, administration, practice, and medical staff regarding Medical Records department procedures and personnel. Develops and updates department policies and procedures to ensure the integrity of charts; ensures that all department activities meet quality and legal standards.
• Performs all functions of the Medical Records department when necessary. Proofreads and corrects all reports from the department. Demonstrates a thorough knowledge of subordinates’ roles. Monitors production standards and resolves department issues with appropriate administrators.
• Ensures all equipment is maintained and kept in good working order. Oversees transcription of medical dictation to provide a permanent record of patient care.
• Oversees that patient charts are maintained in chronological and working order. Performs various medical record duties assuring all facets of the department are operating according to schedule, assisting when necessary.
• Searches for necessary charts needed by medical support staff. Pulls charts for scheduled appointments in advance, inserting outguides for future reference.
• Checks medical records voicemail for messages and assigns tasks to appropriate personnel as required.
• Uses reference materials appropriately and efficiently to ensure accuracy, clarity, and completeness of reports. Formats reports according to established guidelines. Demonstrates understanding of the medicolegal implications and responsibilities related to the transcription of patient records to protect the patient and the clinic/corporation.
• Understands and complies with policies and procedures related to medicolegal matters, including confidentiality, amendment of medical records, release of information, patients’ rights, medical records as legal evidence, informed consent, etc.
• Recognizes and reports unusual circumstances and/or information with possible risk factors to the supervisor.
• Supervises the daily activities of employees within the medical records department.

Qualifications

Education:

• High school diploma or equivalent required.
• Graduate of an accredited program in medical record administration.

Experience/Training:

• Previous experience in management and supervision of a medical records department preferred.
• Minimum five years medical records experience in a medical office or hospital setting.
• RHIT or RRA certification preferred.
• Prior lead or supervisor experience is a plus but not mandatory.

Additional Skills:

• Strong communication skills and a personable, professional demeanor.
• Detail-oriented with excellent organizational abilities.

More About the Company:

Compass Oncology team brings together leading cancer experts in the fields of surgical, medical and radiation oncology, pathology, and palliative care to provide the most comprehensive cancer care possible and an even more cohesive patient experience. In addition, the majority of our physicians specialize in particular cancer types, bringing a heightened level of expertise to our patients.If you are a dedicated, team-oriented, patient-centered individual looking for an opportunity where you are proud of what you do, work hard, have fun, want to learn, and go home at the end of the day knowing you made a difference in the lives of our patients; Compass Oncology is the place for you!

As a member of The US Oncology Network, one of the nation's largest community-based cancer treatment and research networks, Compass Oncology participates in leading-edge clinical trials through US Oncology research, which has helped develop 89 FDA approved cancer therapies. We serve the Portland and Vancouver communities with clinical offices located throughout the metro area.

To learn more about Compass Oncology and its daily mission, please visit our website at https://compassoncology.com/

When you feel supported, both from a health and financial wellness perspective, you have the energy and motivation to make good things happen — whether it is caring for patients, caring for yourself and your family, or giving back to your community. That’s why Compass Oncology offers a full suite of competitive benefits that support your physical, mental, and financial well-being. From health and wellness programs to retirement education and plans, we give you the tools to make great choices for your health and financial wellbeing now and in the future.

Our Benefits:

When you feel supported, both from a health and financial wellness perspective, you have the energy and motivation to make good things happen — whether it is caring for patients, caring for yourself and your family, or giving back to your community. That’s why Compass Oncology offers a full suite of competitive benefits that support your physical, mental, and financial well-being. From health and wellness programs to retirement education and plans, we give you the tools to make great choices for your health and financial wellbeing now and in the future.

For benefit-eligible employees who work 20 hours or greater, we proudly offer the following:

• Medical, Dental, Vision, Life and Disability
• HSA and Flexible Spending Accounts
• Critical Illness, Hospital, and Legal Plans
• PTO and Holiday Plans
• Retirement Savings Plans
• Robust Wellness Program and Incentives
• EAP
• Perks
• Jeans Fridays!

For more details: Compass Employee Benefits

The US Oncology Network is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requires full range of body motion including handling and lifting patients, manual and finger dexterity, and eye-hand coordination. Requires standing and walking for extensive periods of time. Occasionally lifts and carries items weighing up to 40 lbs. Requires corrected vision and hearing to normal range.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Exposure to communicable diseases, toxic substances, ionizing radiation, medical preparations and other conditions common to an oncology/hematology clinic environment.