Medical Records Specialist

Hospice Of Surry County; Hillsville, Galax (VA, VA); On-site; USD 22,000 - 28,000; Full time

Job summary

Mountain Valley Hospice is seeking a Medical Records Specialist to join our team at the Galax Office in Hillsville, VA. You will ensure patient records are complete and up to date, supporting our clinical staff and families we serve.

The role requires at least 1 year of medical records experience (hospice or long-term care preferred), knowledge of medical terminology, and proficiency with EMR systems. Strong organizational and communication skills are essential to deliver high-quality service.

Qualifications

• 1 year of experience in medical records (hospice or long-term care preferred).
• Knowledge of medical terminology and EMR systems.
• Strong organizational, communication, and customer service skills.

Responsibilities

• Perform office tasks such as answering phones, scheduling visits, distributing mail, and ordering office supplies.
• Prepare, update, and maintain accurate medical records for each patient.
• Review documentation for completeness and communicate with clinical staff about any errors or missing information before filing.
• Organize and prepare documents for interdisciplinary team meetings.
• Assist with coordinating durable medical equipment (DME) for patients as needed.
• Maintain effective communication with patients, families, providers, and internal staff to ensure smooth operations and high-quality service.

Skills

Organizational skills

Communication skills

Customer service

Tools

EMR systems

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Medical Records Specialist

Full-Time Hillsville, Galax, VA, US

3 days ago Requisition ID: 2436

Salary Range: $16.00 To $20.00 Hourly

Medical Records Specialist - Galax Office

Schedule: Monday - Friday, 8:00 AM - 5:00 PM

Every Patient. Every Family. Every Time.

At Mountain Valley, what we do is personal. Personal for those we serve and personal for us. Every day we stand shoulder to shoulder with individuals facing the most daunting challenge they will ever face – a serious, or even a terminal, illness. We help those with advanced illness cope with their day-to-day struggles, whether physical, emotional, social or spiritual. We also aspire to help our communities better understand end-of-life care. For those of us at Mountain Valley, there could never be a more important or rewarding job.

Are you organized, detail-focused, and passionate about maintaining accurate patient records? We’re seeking a Medical Records Specialist to join our team working from the Galax Office . In this role, you'll be responsible for ensuring our patients’ medical records are complete and up to date, providing essential support to both our clinical team and the families we serve.

Key Responsibilities:

• Perform office tasks such as answering phones, scheduling visits, distributing mail, and ordering office supplies.
• Prepare, update, and maintain accurate medical records for each patient.
• Review documentation for completeness and communicate with clinical staff about any errors or missing information before filing.
• Organize and prepare documents for interdisciplinary team meetings.
• Assist with coordinating durable medical equipment (DME) for patients as needed.
• Maintain effective communication with patients, families, providers, and internal staff to ensure smooth operations and high-quality service.

Requirements:

• 1 year of experience in medical records (hospice or long-term care experience preferred).
• Knowledge of medical terminology and experience with electronic medical record (EMR) systems.
• Strong organizational, communication, and customer service skills.

At Mountain Valley, we are committed to providing an environment of mutual respect with a diverse workforce; we make staffing decisions based on knowledge, skills and abilities. Mountain Valley Hospice is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived, race, religion, color, sex (including pregnancy and gender identity), sexual orientation, parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, any other non-merit based factor or any other characteristic protected by applicable federal, state or local laws.