Medical Records Release Hourly

Datavant

Brownsville (TX)

On-site

USD 21,000 - 30,000

Full time

8 days ago

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Benefits offered by this job

PTO

Health insurance

Vision insurance

Dental insurance

401k Savings Plan

Tuition assistance

Job summary

Datavant is seeking an entry-level Medical Records Release Clerk in Brownsville, TX to process patient information requests and ensure HIPAA compliance. You will log requests, handle data entry, and provide courteous customer service in a high-volume, onsite environment.

Responsibilities include assembling records, responding to requests, and maintaining confidentiality while using Microsoft Office and basic health records software. Bilingual Spanish/English is a plus.

Qualifications

High School Diploma or GED required.
Knowledge of HIPAA and medical terminology preferred.
Bilingual Spanish and English speaking is a plus.

Responsibilities

Receive and process requests for patient health information.
Maintain confidentiality and security of privileged information.
Log requests and perform data entry into required systems.
Assist with patient walk-ins and inbound/outbound calls as needed.
Ensure records are complete and accurately assembled.

Skills

Data entry

Customer service

Attention to detail

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Datavant and Savant Bio Partner to Deliver End-to-End Clinical Record Retrieval and Abstraction for High-Fidelity Real-World Data. Read more

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Medical Records Release Hourly

8223 Brownsville, TX Full-time regular Apply Now

Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health.

By joining Datavant today, you’re stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare.

This is an entry level position responsible for processing all release of information (ROI), specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associates must at all times safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.

Position Highlights

This is a Onsite Role in Brownsville, TX

Full Time: Monday- Friday 8:00am-4:30pm CST
Managing patient walk ins
Assisting with incoming phone calls
Logging requests
Processing medical records
Proficient with data entry
Providing customer service, and maintaining confidentiality.
Ability working in a high-volume environment.
Proficient in Microsoft office (including Word and Excel)

Preferred Skills

Knowledge of HIPAA and medical terminology
Bilingual Spanish and English Speaking
Medical Record Knowledge

We offer:

Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor
Company equipment will be provided to you (including computer, monitor, virtual phone, etc.)
Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance

You will:

Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
Maintain confidentiality and security with all privileged information.
Maintain working knowledge of Company and facility software.
Adhere to the Company's and Customer facilities Code of Conduct and policies.
Inform manager of work, site difficulties, and/or fluctuating volumes.
Assist with additional work duties or responsibilities as evident or required.
Consistent application of medical privacy regulations to guard against unauthorized disclosure.
Responsible for managing patient health records.
Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
Prepares new patient charts, gathering documents and information from paper sources and/or electronic health records.
Ensures medical records are assembled in standard order and are accurate and complete.
Creates digital images of paperwork to be stored in the electronic medical record.
Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
Answering of inbound/outbound calls.
May assist with patient walk-ins.
May assist with administrative duties such as handling faxes, opening mail, and data entry.
Must meet productivity expectations as outlined at a specific site.
May schedules pick-ups.
Other duties as assigned.

What you will bring to the table:

High School Diploma or GED.
Ability to commute between locations as needed.
Able to work overtime during peak seasons when required.
Basic computer proficiency.
Comfortable utilizing phones, fax machines, printers, and other general office equipment on a regular basis.
Professional verbal and written communication skills in the English language.
Detail and quality oriented as it relates to accurate and compliant information for medical records.
Strong data entry skills.
Must be able to work with minimum supervision responding to changing priorities and role needs.
Ability to organize and manage multiple tasks.
Able to respond to requests in a fast-paced environment.

Bonus points if:

Experience in a healthcare environment.
Previous production/metric-based work experience.
In-person customer service experience.
Ability to build relationships with on-site clients and customers.
Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.

To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.

This job is not eligible for employment sponsorship.

Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here . Know Your Rights , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.

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