Health Information Specialist I

Datavant

Charlottesville (VA)

On-site

USD 21,000 - 25,000

Full time

14 days+

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Benefits offered by this job

Medical, dental, vision

401(k) retirement plan

Tuition reimbursement

Paid Time Off

Growth opportunities

Job summary

Datavant in Charlottesville, VA is seeking a Health Information Specialist to support front desk operations and ROI services at a single onsite location. This patient-facing role ensures timely, accurate, and compliant handling of medical record requests during standard hours.

The position involves direct interaction with patients and providers, data entry, and coordinating information flow. Onsite duties are 8am-4:30pm EST, with full-time benefits and opportunities for growth within the

Qualifications

High School Diploma or GED required.
Must be 18 years of age or older.

Responsibilities

Serve as the front desk point of contact for patient walk-ins requesting medical records or releases.
Provide phone support to patients, providers, and authorized requestors.
Process Release of Information (ROI) requests accurately and timely.
Fax, scan, and manage incoming and outgoing medical record requests.
Burn medical images to CDs and share images electronically as required.
Support client relationship management through professional communication.
Assist with reporting and administrative duties such as data entry and email.
Ensure compliance with HIPAA, privacy regulations, and facility policies.

Skills

Customer service

Communication

Front desk

Detail-oriented

Reliable and punctual

Education

High School Diploma or GED

Job description

Datavant and Savant Bio Partner to Deliver End-to-End Clinical Record Retrieval and Abstraction for High-Fidelity Real-World Data.

7523 Charlottesville, VA 22911 Full-time regular

Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavent are building the future of how data is connected and used to improve health. By joining Datavant today, you’re stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare.

Onsite | Charlottesville, VA | Full-Time | 8am-4:30pm est

Position Overview

We are seeking a Health Information Specialist to support front desk operations and Release of Information (ROI) services at a single onsite healthcare location. This is a patient-facing role that plays a critical part in ensuring timely, accurate, and compliant handling of medical record requests.

This position is ideal for someone who enjoys working directly with patients, is detail-oriented, and is looking for long-term growth opportunities within a healthcare organization.

Key Responsibilities

Serve as the front desk point of contact for patient walk-ins requesting medical records or releases
Provide phone support to patients, providers, and authorized requestors
Process Release of Information (ROI) requests accurately and timely
Fax, scan, and manage incoming and outgoing medical record requests
Burn medical images to CDs and share images electronically as required
Support client relationship management through professional communication
Assist with reporting and administrative duties such as data entry and email
Ensure compliance with HIPAA, privacy regulations, and facility policies

Training & Onboarding

VROI training provided
On-the-job, onsite training during the first 30 days

Skills

Strong customer service and communication skills
Comfortable working in a patient-facing, front desk environment
Detail-oriented with the ability to manage confidential information
Reliable, punctual, and professional
Ability to multitask and work independently

Benefits & Growth Opportunities

Full-time benefits, including:
- Medical, dental, and vision coverage
- 401(k) retirement plan
- Tuition reimbursement
Paid Time Off, including major holidays
In-person role with opportunities for growth and advancement within the company

Qualifications

High School Diploma or GED required
Must be 18 years of age or older

Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role.

The estimated base pay range per hour for this role is: $15 — $18.32 USD

To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by‑case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy‑related medical conditions, and/or religion.

Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.

Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the ‘Interview Accommodation Request’ category. You will need your requisition ID when submitting your request, you can find instructions for locating it here.

For more information about how we collect and use your data, please review our Privacy Policy.

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