Medical Records Coordinator - CHS

NYC Health + Hospitals; New York (NY); On-site; USD 55,000 - 70,000; Full time

Job summary

NYC Health + Hospitals/Correctional Health Services is seeking a Medical Records Coordinator to manage requests, redactions, and electronic records across facilities including Rikers Island clinics. You will maintain the medical records database, run daily reports, and support quality assurance efforts under supervision of the Medical Records leadership.

The role requires HIPAA knowledge, Excel/Word expertise, and strong communication skills to coordinate with clinical teams and external

Qualifications

• Master’s Degree with 1 year health care experience.
• Bachelor’s Degree with 2 years health care experience.
• Equivalent combination of education and experience with 30 credits per year; HS diploma required.

Responsibilities

• Coordinate requests for medical records including subpoenas and regulatory requests.
• Scan and preserve paper documents into electronic records.
• Process and track patient record requests from clinical teams and external facilities.
• Coordinate transfers to NYS facilities and ensure documentation is complete.
• Maintain and update the medical records database; support QA processes.
• Run daily reports and use CHS and DOC systems.
• Perform redactions of medical records.
• Ensure HIPAA compliance.

Skills

Excel

Word

Interpersonal skills

Communication skills

Medical terminology

Multi-tasking

Education

Master’s Degree in Health Care Administration or related field

Bachelor’s Degree in Health Care Administration or related field

Equivalent combination of education and experience (30 credits per year)

Job description

Marketing Statement

NYC Health + Hospitals is the largest public health care system in the nation. We are a network of 11 hospitals, trauma centers, neighborhood health centers, nursing homes, post-acute care centers, and correctional health services. We are a home care agency and a health plan, MetroPlus. Our health system provides essential services to 1.4 million New Yorkers every year in more than 70 locations across the city's five boroughs. Our diverse workforce of more than 42,000 employees are uniquely focused on empowering New Yorkers.

Marketing Statement

NYC Health + Hospitals is the largest public health care system in the nation. We are a network of 11 hospitals, trauma centers, neighborhood health centers, nursing homes, post-acute care centers, and correctional health services. We are a home care agency and a health plan, MetroPlus. Our health system provides essential services to 1.4 million New Yorkers every year in more than 70 locations across the city's five boroughs. Our diverse workforce of more than 42,000 employees are uniquely focused on empowering New Yorkers.

NYC Health + Hospitals/Correctional Health Services is one of the nation’s leading correctional health care systems in quality of and innovations to care, and access from pre-arraignment through compassionate release. In-jail services include medical, nursing, mental health, substance use treatment, social work, dental and vision care, discharge planning, and reentry support. In addition to providing direct patient care in the jails, CHS leverages the resources of the nation’s largest municipal health care system to help discharged patients successfully return to their communities. CHS is also a pivotal partner in New York City’s criminal justice reform efforts.

Duties & Responsibilities

Under the direction of the Director, Deputy Director and Assistant Director of Medical Records, the Medical Records Coordinator is responsible for tasks and responsibilities detailed below. In addition, this position will support the Deputy Director of Medical Records on projects and duties, as assigned, with administrative work of varying degrees of difficulty and with varying degrees of latitude for independent initiative.

General Tasks And Responsibilities Will Include

• Coordinate requests for medical records, including court subpoenas and requests from Federal, State and local regulatory and legal entities. Follow up on all requests and ensure timely response on all requests for medical records.
• Scanning and preserving paper documentation into electronic records.
• Process and track requests for patient records received from clinical service teams, submit to external healthcare facilities, and follow up with external facilities.
• Coordinate requests for transfers to NYS facilities and ensure required documentation is completed and forwarded to State facilities.
• To ensure appropriate coverage, the Medical Records Coordinator may work in any Rikers Island facility, including administrative trailers and jail facility clinics.
• Maintain and ensure the medical records database is updated and accurate. Assist with the implementation of quality assurance processes to ensure the accuracy and integrity of the data.
• Run daily reports for various processes in multiple systems and software, and use and search various systems used by CHS and NYC Department of Correction.
• Perform redactions of medical records.
• Knowledge of HIPAA regulations.
• Correspondence with outside Jurisdictions to assist with Medical portions of the extradition process
• Retrieval of Hospital returns and ensuring they are entered into the Medical record.
• Carry out clerical duties, as assigned, including but not limited to:
• Assist in coordinating the administrative and office operations, including maintaining supplies.
• Participate on project team meetings to achieve team goals.
• Support the medical records team and performs other duties as assigned.

Minimum Qualifications

• Master’s Degree from an accredited college or university; and one (1) year of full-time experience in a health care setting;
• Bachelor’s Degree from an accredited college or university; and two (2) years of full-time experience in a health care setting;
• A satisfactory equivalent combination of education, training and/or experience, in which each year of relevant training and/or experience can be substituted for 30 semester credits from an accredited college or university. However, all applicants must at least have a High School diploma or its educational equivalent, approved by a State’s Department of Education or a recognized accrediting organization.

Department Preferences

• Baccalaureate degree from an accredited college or university.
• Strong knowledge of Excel and Word.
• Good knowledge of medical terminology.
• Strong interpersonal and communication skills.
• Ability to work on multiple projects concurrently.