Medical Records Coordinator (32169)

The Specialty Alliance; Jacksonville (FL); On-site; USD 42,000 - 66,000; Full time

Job summary

GI Alliance in Jacksonville, FL is seeking an experienced Medical Records Coordinator. This role collects and assembles patient information into complete charts, ensuring accuracy and compliance.

You will work with physicians and staff to clarify data and manage the patient portal. Responsibilities include reviewing forms for completeness, organizing records in the proper sequence, using EMR and practice management software, and training new clerks.

Qualifications

• High school diploma required; an Associate degree is preferred.
• Minimum 5–7 years of medical records experience in a medical practice setting.

Responsibilities

• Assembles patients’ health information into complete records, including history, exams, tests, diagnoses, and treatment plans.
• Reviews forms for completeness, proper identification, and signed status; ensures chronological organization.
• Communicates with physicians and staff to clarify diagnoses or obtain information.
• Submits files for review, QA, or other purposes as requested.
• Manages the patient portal and handles requests for charts/documents.
• Uses practice management software to store, analyze, and retrieve data for care improvement and research.
• Protects patient health information and ensures confidentiality; adheres to data security policies.
• Trains new Medical Records clerks and mentors staff.
• Acts as administrator for hospital portal and medical records access.

Skills

Attention to detail

Multi-tasking

Leadership

Training others

Education

High school diploma

Associate degree preferred

Tools

EMR software

Microsoft Office

Job description

GI Alliance is seeking an experienced Medical Records Coordinator.

Position purpose

This position is responsible for assembling patient information into patients’ medical charts/records in accurate and complete manner.

Responsibilities/Duties/Functions/Tasks

• Assembles patients’ health information including patient symptoms and medical history, exam results, X-ray reports, lab tests, diagnoses, and treatment plans.
• Reviews to ensure all forms are completed, properly identified, and signed and that all necessary information is in the manual and/or computer file in preferred style such as chronological.
• Communicates as needed with physicians and other health care professionals to clarify diagnoses or obtain additional information.
• Submits files/documentation to physicians and other clinicians as requested for review, quality assurance checks, and other purposes.
• Provides charts/documents requested for use in legal actions, following patient consent/confidentiality protocols.
• Manages the patient portal for the medical office.
• Uses practice management software to store, tabulate, analyze and retrieve data to improve patient care, control costs, respond to surveys, or use in research studies.
• Protects patients’ health information for confidentiality, authorized access for treatment and data security.
• Performs other duties as assigned.
• PMD
• Access and update referral software to improve patient care and ensure quality metrics are met.
• Train new Medical Records clerks.
• Manages/works inbound fax queue
• Administrator for hospital portal / medical records access
• Perform other duties as assigned

Qualifications

Education: High school diploma. Associate degree from a community/junior college preferred.

Experience: Minimum 5-7 years of medical records specialist, preferably in medical practice setting.

Requirements For Coordinator Status

• Should be a leader and viewed as a leader by other staff.
• No performance or disciplinary actions in last year.
• Serves as mentor/trainer for new hires in field.
• Considered as subject-matter expert in areas by peers, management, and physicians.

Performance Requirements

• Ability to alphabetize and put information (materials, forms, etc.) in chronological order.
• Ability to analyze medical records for completeness and accuracy, paying attention to detail.
• Ability to schedule time and assignments effectively.
• Ability to multi-task.
• Ability to competently use Microsoft Office and appropriate EMR software.
• Knowledge of legal and ethical considerations related to patient information.
• Skill in putting information in preferred medical record system, meeting clinic standards.

Equipment Operated

Range of medical records equipment and supplies, including computer hardware/software, manual files, and sorters.

Work Environment

Usually pleasant and comfortable offices. Little patient contact.

Physical Requirements

Must possess the physical and mental abilities to perform the tasks normally associated with a Medical Records Specialist that involves standing, sitting, bending, and reaching. May work at computer monitors for prolonged periods.

GI Alliance is an Equal Opportunity Employer. We are committed to creating an inclusive, welcoming, and equitable work environment. Our company values and celebrates the diversity of our physicians, staff and patients. We firmly believe our service is greatly enriched by our diversity of thought, experience, perspective, culture, and background.

Please Note: All job offers are contingent on the successful completion of pre-employment criminal history check.

EEO/AA-M/F/disabled/protected veteran