Medical Records Clerk (Remote)

Wtaj Cbs 10; Altoona (PA); Remote; USD 35,000 - 45,000; Full time

Job summary

A leading healthcare provider in Altoona is seeking a Medical Records Clerk to manage patient records and ensure compliance with HIPAA standards. The role involves organizing health information, data entry, and providing exceptional customer service. Ideal candidates will have strong attention to detail, effective communication skills, and proficiency in electronic health records. Join a dynamic team dedicated to improving patient care and supporting work-life balance.

Qualifications

• Strong data entry and computer skills.
• Knowledge of medical terminology, ICD-10, and CPT coding.
• 2-3 years in a medical customer service role preferred.

Responsibilities

• Sort and save electronic faxes in patients' charts.
• Ensure medical records are organized, accurate, and complete.
• Provide excellent customer service to internal and external customers.

Skills

Attention to detail

Customer service

Effective communication

Teamwork orientation

Education

High school diploma or GED

Tools

Electronic health records

Job description

InnovaCare Management Services Company, LLC

InnovaCare Health is a dynamic physician-led healthcare provider pioneering change in value-based healthcare. We operate 40+ clinics with 1,100+ employees who share the mission, vision, and values that drive success in each of the communities we serve. Our goal isn't just healthcare; it's about promoting work-life balance and supporting the personal and professional goals of each employee to help them lead their best lives.

We are an organization strengthened by our diversity and inclusion. We strive to make an impact in the community through public health education, outreach, and philanthropic endeavors that extend beyond our facilities.

As we continue to grow, we seek employees who value improving the lives of those they care for each day. #WeAreInnovaCare

Our services include: Women's Health, Wellness, X-Ray/Ultrasound, Dental, Chiropractic, Urgent Care, Managed Care, and Workers' Compensation.

h3>Job Summary
The Medical Records Clerk organizes and evaluates patients' health information and records. They perform various record-keeping and clerical duties to support services provided in a medical setting.

Essential Job Functions

1. Sort and save electronic faxes in patients' charts daily and timely.
2. Manage and prepare the Fax Server; index patient charts; gather and document information from patients or providers, ensuring accurate documentation in patient charts (e.g., specialists).
3. Ensure medical records are organized, accurate, and complete, following proper naming conventions per policy.
4. Create digital copies of paperwork and store records electronically.
5. Safeguard patient records and ensure compliance with HIPAA standards.
6. Transfer data into the clinic's main system database.
7. Retrieve and route records to appropriate personnel or departments.
8. Prepare reports and forms according to established policies.
9. Maintain knowledge of chart control, access, and storage policies and regulations.
10. Process requests for medical record releases and maintain logs per office policy.
11. Perform administrative duties such as answering phones, faxing, filing confidential documents, and basic internet/email use.
12. Provide excellent customer service to internal and external customers.
13. Perform other duties as assigned.

Minimum Education, Experience & Skills

• High school diploma or GED.
• Strong data entry and computer skills.
• Attention to detail and customer service focus.
• Effective communication skills.
• Teamwork orientation and organizational skills.
• Knowledge of medical terminology, ICD-10, and CPT coding.
• Proficiency in electronic health records.
• Ability to remain calm in emergencies.
• Basic math skills and safe work practices.

Preferred Education, Experience & Skills

• 2-3 years in a medical customer service role.
• Bilingual in English/Spanish preferred.

Physical & Mental Requirements

• Ability to lift up to 50 pounds and push/pull up to 100 pounds.
• Ability to stand or sit for extended periods.
• Use of fine motor skills for operating equipment.
• Ability to drive and operate a vehicle.
• Ability to receive and comprehend instructions.
• Logical reasoning for problem solving.
• Exposure to communicable diseases or bodily fluids occasionally.
• Occasional travel may be required.

The above list is not exhaustive. This job description is not an employment contract. Management may alter duties at any time without notice.