Medical Records Clerk (Remote)

InnovaCare Health Inc.; Orlando (FL); Remote; USD 30,000 - 50,000; Full time

Job summary

An established industry player in healthcare is seeking a detail-oriented Medical Records Clerk to join their dynamic team. This role is pivotal in organizing and evaluating patient health information, ensuring compliance with regulations while providing exceptional customer service. The ideal candidate will thrive in a fast-paced environment, showcasing strong data entry skills and a keen attention to detail. With a commitment to improving lives, this innovative firm values work-life balance and supports the personal and professional growth of its employees. If you're ready to make a meaningful impact in healthcare, this opportunity is for you.

Qualifications

• High school diploma or GED required; 2-3 years in a medical-related customer service role preferred.
• Strong computer skills and attention to detail are essential.

Responsibilities

• Organizes and evaluates patients’ health information and records.
• Safeguards patient records and ensures compliance with HIPAA standards.
• Provides excellent customer service to all internal and external customers.

Skills

Data entry

Strong attention to detail

Customer service focus

Effective communication skills

Knowledge of medical terminology

Knowledge of ICD-10 and CPT coding

Organizational skills

Ability to manage competing priorities

Education

High school diploma or GED

Tools

Electronic health record systems

Basic internet and email utilization

Job description

Join to apply for the Medical Records Clerk (Remote) role at InnovaCare Health.

InnovaCare Management Services Company, LLC

InnovaCare Health is a dynamic physician-led healthcare provider pioneering change in value-based healthcare. We operate 40+ clinics with 1,100+ employees who share the mission, vision, and values that drive success in each of the communities we touch. Our goal isn’t just healthcare; it’s about promoting work-life balance and supporting the personal and professional goals of each employee to help them lead their best lives.

We are an organization strengthened by our diversity and inclusion. We strive to make an impact in the community through public health education, outreach, and our philanthropic endeavors that span beyond the doors of our facilities.

As we continue to grow, we want employees, like you, who value improving the lives of those they care for each day. #WeAreInnovaCare

Job Summary

The medical records clerk organizes and evaluates patients’ health information and records. They perform a variety of record keeping and clerical duties in support of services provided in a medical setting.

Essential Job Functions

1. Timely and daily, sorts through electronic faxes and saves in the patient’s chart.
2. Manages and prepares Fax Server; indexes patient charts; gathers and documents information from patients or other providers and accurately documents in patient chart (i.e., specialists).
3. Ensures the medical records are organized, accurate, and complete. Uses proper naming of records per policy.
4. Creates digital copies of paperwork and stores the records electronically.
5. Safeguards patient records and ensures compliance with HIPAA standards.
6. Transfers data into the clinic's main system database.
7. Pulls and routes records to appropriate personnel or department.
8. Prepares reports and forms as directed in accordance with established policies.
9. Knowledge of chart control, access, and storage in accordance with established policies and regulations.
10. Processes requests for medical records release and maintains appropriate logs, per office policy.
11. Performs a variety of administrative duties including answering phones; faxing and filing of confidential documents; basic internet and email utilization.
12. Provides excellent customer service to all internal and external customers.
13. Performs all other related duties as assigned.

Minimum Required Education, Experience & Skills

• High school diploma or GED equivalent.
• Data entry abilities and strong computer skills.
• Strong attention to detail.
• Strong customer service focus.
• Effective written and oral communication skills.
• Teamwork orientation.
• Organized and ability to manage competing priorities.
• Knowledge of medical terminology.
• Knowledge of ICD-10 and CPT coding.
• Expert in computer literacy in electronic health record.
• Ability to react calmly and effectively in emergency situations required.
• Basic mathematical skills.
• Safe work practices in a clinic setting.
• Able to follow through with delegated tasks.

Preferred Education, Experience & Skills

• At least 2-3 years in a medical-related customer service role.
• Bilingual in English/Spanish preferred but not required.

Physical & Mental Requirements:

• Ability to lift to 50 pounds.
• Ability to push or pull heavy objects using up to 100 pounds of force.
• Ability to stand or sit for extended periods of time.
• Ability to use fine motor skills to operate equipment and/or machinery.
• Ability to properly drive and operate a vehicle.
• Ability to receive and comprehend instructions verbally and/or in writing.
• Ability to use logical reasoning for simple and complex problem-solving.
• Occasionally requires exposure to communicable diseases or bodily fluids.
• Occasional travel for clinic activities may be required (ex. InnovaCare meetings or training).

The information listed above is not comprehensive of all duties/responsibilities performed. This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice.

Seniority level

Entry level

Employment type

Full-time

Job function

Health Care Provider

Industries

Hospitals and Health Care