Medical Records Clerk- Health Information Services

Beaufort Memorial Hospital; Bluffton (SC); On-site; USD 32,000 - 44,000; Full time

Job summary

Beaufort Memorial Hospital in Bluffton is seeking a Medical Records Clerk to support Health Information Services in maintaining accurate patient records. This full-time role focuses on processing, indexing, and safeguarding PHI, ensuring compliance with HIPAA and regulatory standards while supporting physicians and staff across departments.

Strong attention to detail, effective communication, and proficiency with Meditech/Athena are valued as you contribute to the hospital's commitment to

Qualifications

• High school diploma or equivalent; post-secondary training preferred.
• Familiarity with health information management concepts.
• Experience with scanning equipment and EHR systems preferred.

Responsibilities

• Process medical records by scanning and indexing documents.
• Analyze incomplete records for deficiencies to meet standards.
• Manage chart deficiencies using Meditech and Solarity.
• Communicate with physicians and staff regarding record completion.
• Conduct quality reviews of scanned records for accuracy and patient ID verification.
• Follow state guidelines for issuing birth certificates.
• Assist providers and others requesting protected health information.
• Safeguard patient privacy and HIPAA compliance.
• Substitute for receptionist if needed.

Skills

Typing

Customer service

HIPAA compliance

Education

High school diploma or equivalent

Records management knowledge

Tools

Meditech

Athena

Electronic health record

Job description

Medical Records Clerk- Health Information Services- Bluffton Community Hospital

About the Organization Join the team that's redefining healthcare in the Lowcountry. At Beaufort Memorial Hospital, we're not just filling positions, we're building the future of healthcare.

As the largest locally governed healthcare system between Charleston and Savannah, Beaufort Memorial is experiencing unprecedented growth, innovation, and transformation. With a new hospital in the horizon, expanded services, significant investments in workforce development, and a renewed commitment to employee experience, there has never been a more exciting time to join our team. Our People team has recently undergone a strategic transformation, bringing together some of the brightest minds in talent acquisition, workforce development, employee engagement, leadership development, analytics, and human resources. We've reimagined how we attract, develop, engage, and retain exceptional talent because we believe our employees deserve the same level of excellence that we provide to our patients.

Why Beaufort Memorial? At Beaufort Memorial, you'll find more than a job - you'll find purpose, opportunity, and a team that is invested in your success. Whether you're an experienced healthcare professional, a new graduate, or someone looking to grow your career, you'll have access to career pathways, leadership development, educational opportunities, mentorships, recognition programs, and a culture built on collaboration, accountability, and compassion. If you're looking for an organization where your voice matters, your contributions are recognized, and your career can thrive, we invite you to explore what is possible at Beaufort Memorial Hospital. Beaufort Memorial is a locally governed, community-focused healthcare system that offers competitive compensation and comprehensive benefits. Beaufort Memorial offers career growth, advancement opportunities, workforce education, and career pathway initiatives. Come be a part of something bigger!

Req Number MED-26-00007

Position Medical Records Clerk- Health Information Services

Location Bluffton Community Hospital

Full-Time/Part-Time Full-Time

Shift Days

Exempt/Non-Exempt Non-Exempt

Description

The medical records clerk is responsible for processing medical records at Beaufort Memorial Hospital. This includes but is not limited to:

• Pick up discharge medical records from all hospital patient care units/floors. Prepare, create and scan documents into Meditech and Athena. Quality check information on medical records while meeting turnaround times and Quality performance standards for processing these records.
• Analyze incomplete patient records for documentation/signature deficiencies to ensure accuracy and completeness as required by JCAHO standards, CMS standards, DHEC regulations, hospital and medical staff regulations, policies and procedures.
• Manage chart deficiencies through the use of electronic management systems, i.e., Meditech and Solarity (optical storage system).
• Communicate with providers and their office staff concerning completion of medical records via telephone, email or Cortext.
• Conduct quality reviews of scanned patient records via document imaging system for appropriate indexing, image quality and verification of patient identification per established quality guidelines.
• Following state processes/guidelines for issuing birth certificates
• Providing assistance to the physicians and their office staff, hospitals and other health care facilities, insurance companies, attorney’s offices, and other requesters of protected health information.
• Exercise sound judgment and critical thinking in the performance of job duties, work independently, demonstrate a high tolerance for interruption of tasks, be able to multitask and have the ability to refocus to task completion while maintaining a positive and helpful attitude.
• Must at all times safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases are in compliance with the request, authorization, hospital policy and HIPAA regulations.
• Substitute for Receptionist if necessary.

Position Requirements

Education

• High school diploma or equivalent preferred. Post high school education is preferred to include specialized subjects, e.g., records management, Human anatomy and physiology, medical terminology, computer courses and office equipment courses.
• Proficient typing/keyboarding skills preferred.

Experience

• Previous experience in medical records, Health Information management or other health field related field preferred. Knowledge of JCAHO, CME and DHEC documentation requirements preferred. Experience in using scanning equipment, Meditech, Athena and electronic health record preferred. Proven customer service experience and/or training preferred.

Certifications/Licenses

• None specified.

EOE Statement Beaufort Memorial Hospital is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

This position is currently accepting applications.