Medical Records Clerk

Arcturus Healthcare Plc; Troy, Northern (MI, KY); Hybrid; USD 38,000 - 48,000; Full time

Job summary

Arcturus Healthcare in Troy, Michigan is seeking a dependable Medical Records Clerk to join our team. This entry-level role supports the Medical Records Department by maintaining records, scanning documents, processing requests, and ensuring HIPAA compliance in a fast-paced healthcare office.

The ideal candidate is detail-oriented, organized, and able to handle confidential information with professionalism while working both independently and as part of a team.

Qualifications

• Previous medical records or healthcare experience preferred but not required.
• Strong attention to detail and commitment to accuracy.
• Excellent organizational and time-management skills.
• Basic computer skills and ability to learn and navigate EMR systems.
• Ability to handle confidential and sensitive information appropriately.
• Professional written and verbal communication skills.

Responsibilities

• Maintain, organize, and update electronic and paper medical records.
• Scan, upload, and accurately index medical documents into the EMR system.
• Verify that documentation is filed correctly and associated with the appropriate patient record.
• Process medical record requests in accordance with company policies, HIPAA, and privacy requirements.
• Retrieve and distribute medical records and documentation as requested.
• Review records for completeness, accuracy, and proper filing.
• Identify missing, incomplete, or incorrectly filed documentation and take appropriate action.
• Assist with filing, copying, faxing, and other administrative duties in the Medical Records Department.
• Communicate with clinical and administrative staff regarding medical record requests and documentation needs.
• Maintain patient confidentiality and handle PHI in a professional manner.
• Follow HIPAA requirements and company policies for privacy and security of patient information.

Skills

Attention to detail

Organizational skills

Time management

Communication skills

Tools

EMR systems

Job description

Arcturus Healthcare is seeking a dependable, organized, and detail-oriented Medical Records Clerk to join our team. This entry-level position is an excellent opportunity for an individual interested in beginning or building a career in healthcare administration.

The Medical Records Clerk is responsible for maintaining accurate and organized patient records, scanning and indexing medical documentation, processing medical record requests, and supporting the daily operations of the Medical Records Department. The successful candidate will be comfortable working with confidential information, have strong attention to detail, and be able to work efficiently in a fast-paced medical office environment.

Essential Duties & Responsibilities

• Maintain, organize, and update electronic and paper medical records.
• Scan, upload, and accurately index medical documents into the electronic medical record (EMR) system.
• Verify that documentation is filed correctly and associated with the appropriate patient record.
• Process medical record requests in accordance with company policies, HIPAA, and applicable privacy requirements.
• Retrieve and distribute medical records and documentation as requested.
• Review records for completeness, accuracy, and proper filing.
• Identify missing, incomplete, or incorrectly filed documentation and take appropriate action.
• Assist with filing, copying, faxing, and other administrative duties within the Medical Records Department.
• Communicate with clinical and administrative staff regarding medical record requests and documentation needs.
• Maintain patient confidentiality and handle protected health information (PHI) in a professional and appropriate manner.
• Follow all HIPAA requirements and company policies related to the privacy and security of patient information.
• Maintain an organized, clean, and efficient work area.
• Meet department deadlines and maintain accurate work.
• Perform other duties as assigned.

Qualifications & Experience

• Previous medical records, medical office, or healthcare experience preferred but not required.
• Strong attention to detail and commitment to accuracy.
• Excellent organizational and time-management skills.
• Basic computer skills and the ability to learn and navigate electronic medical record systems.
• Ability to handle confidential and sensitive information appropriately.
• Professional written and verbal communication skills.
• Ability to work independently while also working effectively as part of a team.
• Ability to follow established procedures and instructions.
• Reliable attendance and dependable work habits.
• Willingness to learn and take on new responsibilities.

Join Our Team

If you are organized, dependable, detail-oriented, and interested in starting a career in healthcare, we invite you to apply for the Medical Records Clerk position.

Join Arcturus Healthcare and become part of a professional and supportive team dedicated to providing excellent service and patient care.

Arcturus Healthcare is an equal opportunity employer.