Medical Records Clerk

Big Sandy Health Care, Inc.; Paintsville (KY); On-site; USD 32,000 - 42,000; Full time

Job summary

Big Sandy Health Care, Inc. seeks a Medical Records Clerk to ensure accurate and timely management of patient information within the EMR system. You will support front desk operations, scheduling, and data entry to maintain continuity of care.

The role emphasizes HIPAA compliance, attention to detail, and friendly interactions with patients and staff, including cash handling and daily reconciliation as needed.

Qualifications

• High school diploma or equivalent required.
• Associates degree preferred.
• Experience in routine office work and general computer knowledge.
• Ability to work in a friendly and courteous manner with staff and patient.

Responsibilities

• Schedules patient appointments.
• Assists the patient with appropriate selection of a primary care provider.
• Actively participates in team-based meetings/huddles.
• Assists with keeping track of the patients test results and referrals.
• Contacts other providers / facilities to obtain appropriate medical records.
• Registers all new patients in the EMR system.

Skills

Office experience

General computer knowledge

Friendly demeanor

Education

High school diploma or equivalent

Associates degree preferred

Tools

EMR system

HIPAA compliance tools

Job description

JOB SUMMARY

The Medical Records Clerk will provide the continuity link between patient medical data and services provided to the patient.

DUTIES AND RESPONSIBILITIES:

• Schedules patient appointments.
• Assists the patient with appropriate selection of a primary care provider.
• Actively participates in team-based meetings/huddles.
• Assists with keeping track of the patients test results and referrals.
• Contacts other providers / facilities to obtain appropriate medical records.
• Registers all new patients in the Electronic Medical Record System (EMR).
• Verifies existing demographical information for all current BSHC patients in the EMR.
• Starts a patient visit note in the EMR once the check-in process is complete.
• Prepares income evaluations for sliding scale patients when necessary.
• Responsible for patient check-out process through the EMR system including scheduling follow-up visit, if appropriate, and accepting payment for service.
• May perform cash handling operations and/or end of day reconciliations with funds and EMR-generated report.
• Follows established policies, procedures, Continuous Quality Improvement (CQI) objectives, and safety, environmental, and/or infection control standard.
• Adheres to the terms and conditions set forth in BSHC’s corporate compliance program.
• Ensures confidential information in accordance with BSHC’s policy and current HIPAA regulations.
• Performs other duties as assigned.

MINIMUM QUALIFICATIONS / REQUIREMENTS:

• High school diploma or equivalent.
• Associates degree preferred.
• Experience in routine office work and general computer knowledge.
• Ability to work in a friendly and courteous manner with staff and patient.

PHYSICAL REQUIREMENTS / WORK ENVIRONMENT:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.
• Work is normally performed in a typical interior/office work environment.