Medical Records and Transport Coordinator

Highland Square; Akron (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

Highland Square in Akron, OH is seeking a Medical Records/Transportation Coordinator to join our team. This role handles clerical duties in support of file operations and customer service per hospital guidelines.

The position focuses on organizing records, coordinating chart retrieval and delivery, and ensuring accurate documentation while maintaining professional communication with staff and patients. Strong organizational skills and basic computer literacy are essential as you may handle

Qualifications

• Previous related experience required.
• Ability to work independently or in a team environment.
• Strong communication skills, both written and verbal.
• Ability to organize, prioritize and multi-task.
• Basic computer skills.

Responsibilities

• Answer phones using appropriate customer service skills.
• Retrieve and deliver charts to patient care areas when necessary.
• Assist hospital staff with procurement of records.
• Pull charts for Medical Staff as requested.
• Process fax requests for information.
• Order charts from off-site storage facilities.
• Assist customer walk-ins as needed.
• Cover other areas of the department and clerical area as needed.
• Checking computer for record location, purposes of retrieval and filing.
• File inpatient and outpatient loose documents in the correct area of the correct patient chart.
• Other duties as assigned.

Skills

Independent and team work

Strong communication

Organize and multitask

Basic computer skills

Education

High School graduate or equivalent

Job description

Highland Squareis seeking aMedical Records/Transportation Coordinatorto join our team. TheMedical Records/Transportation Coordinatorwill perform all general and specially designated clerical duties in support of file operations and quality customer service, with adherence to hospital guidelines and departmental policies and procedures.

RESPONSIBILITIES OF MEDICAL RECORDS COORDINATOR:

• Answer phones using appropriate customer service skills
• Retrieve and deliver charts to patient care areas when necessary
• Assist hospital staff with procurement of records
• Pull charts for Medical Staff as requested
• Process fax requests for information
• Order charts from off-site storage facilities
• Assist customer walk-ins as needed
• Cover other areas of the department and clerical area as needed
• Checking computer for record location, purposes of retrieval and filing
• File inpatient and outpatient loose documents in the correct area of the correct patient chart
• Other duties as assigned

QUALIFICATIONS OFMEDICAL RECORDS COORDINATOR:

• High School graduate or equivalent
• Previous related experience required
• Ability to work independently or in a team environment
• Strong communication skills, both written and verbal
• Ability to organize, prioritize and multi-task
• Basic computer skills