Medical Records and Transport Coordinator

Garden Healthcare; Akron (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

Highland Square is seeking a Medical Records/Transportation Coordinator to join our team. The role supports file operations and customer service, following hospital policies and procedures.

The successful candidate will manage chart retrieval and delivery, assist staff with records procurement, and maintain organized filing with attention to accuracy and confidentiality. Strong communication and teamwork are essential.

Qualifications

• High school diploma or GED is required.
• Prior related experience is required.
• Ability to work independently or in a team environment.
• Strong written and verbal communication skills are essential.
• Ability to organize, prioritize, and multitask.
• Basic computer skills are required.

Responsibilities

• Answer phones using appropriate customer service skills.
• Retrieve and deliver charts to patient care areas when necessary.
• Assist hospital staff with procurement of records.
• Pull charts for Medical Staff as requested.
• Process fax requests for information.
• Order charts from off-site storage facilities.
• Assist customer walk-ins as needed.
• Cover other areas of the department and clerical area as needed.
• Checking computer for record location, purposes of retrieval and filing.
• File inpatient and outpatient loose documents in the correct area of the correct patient chart.
• Other duties as assigned.

Skills

Communication skills

Multitasking

Organization

Teamwork

Independent work

Basic computer literacy

Education

High School diploma or GED

Tools

MS Office

Medical records software

Job description

Highland Squareis seeking aMedical Records/Transportation Coordinatorto join our team. TheMedical Records/Transportation Coordinatorwill perform all general and specially designated clerical duties in support of file operations and quality customer service, with adherence to hospital guidelines and departmental policies and procedures.

RESPONSIBILITIES OF MEDICAL RECORDS COORDINATOR:

• Answer phones using appropriate customer service skills
• Retrieve and deliver charts to patient care areas when necessary
• Assist hospital staff with procurement of records
• Pull charts for Medical Staff as requested
• Process fax requests for information
• Order charts from off-site storage facilities
• Assist customer walk-ins as needed
• Cover other areas of the department and clerical area as needed
• Checking computer for record location, purposes of retrieval and filing
• File inpatient and outpatient loose documents in the correct area of the correct patient chart
• Other duties as assigned

QUALIFICATIONS OFMEDICAL RECORDS COORDINATOR:

• High School graduate or equivalent
• Previous related experience required
• Ability to work independently or in a team environment
• Strong communication skills, both written and verbal
• Ability to organize, prioritize and multi-task
• Basic computer skills