Medical Records

OCC - Advanced Orthopedic & Sports Medicine Specialists; Colorado Springs (CO); On-site; USD 42,000 - 60,000; Full time

Job summary

OCC - Advanced Orthopedic & Sports Medicine Specialists is seeking a records and DM specialist to oversee the security and accuracy of patient data across the continuum of care. The role requires understanding practice policies, state and federal regulations, and strong customer service for IT-related issues.

Responsibilities include retrieving documents, managing DM quality and integrity in EMR systems (Centricity), supporting reporting, and collaborating with staff to meet organizational goals

Qualifications

• Two years in documentation management services in healthcare.
• Strong customer service experience to assist team members with IT related issues.
• Ability to understand goals of the practice and work to achieve them independently or with guidance.
• Knowledge of Centricity and EMR DM systems.
• Proficiency in MS Word and Excel; familiarity with web-based software systems.
• Experience with process improvement practices.

Responsibilities

• Oversees the security and accuracy of patient records across the continuum of care.
• Performs document retrieval for patients, staff, or authorized third parties.
• Oversees DM batching initiatives and related fiscal responsibilities.
• Resolve customer complaints and concerns as appropriate.
• Utilize software systems to manage DM quality and integrity.
• Assist in preparation of reports and projects as needed.

Skills

Customer service

EMR DM knowledge

Team collaboration

Process improvement

Web based software

IT issue support

Documentation accuracy

Tools

Centricity

Microsoft Word

Microsoft Excel

Job description

Description

Oversees the security and accuracy of records throughout the continuum of patient data inside the domain.

Essential Functions

• Knowledge of practice policies and state and federal regulations for Document Management (DM)
• Perform document retrieval for patients, staff or authorized 3rd party
• Strong knowledge of EMR DM
• Oversee the fiscal responsibilities of managing DM batching initiatives
• Ability to resolve customer complaints and concerns as appropriate
• Utilize software systems available to manage DM quality and integrity
• Assist in preparation of reports and projects as needed

Required Qualifications And Skills

• Minimum of two years in documentation management services in healthcare
• Must have strong customer service experience to assist team members with IT related issues
• Must have ability to understand the goals of the practice and work to obtain these goals both independently and with the direction of the practice
• Knowledge of Centricity
• Proficient in Microsoft Word and Excel
• Web based software systems
• Experience in Process Improvement Practices

Working Conditions

• Typical business office environment
• Possibility of local travel
• Constant viewing of computer monitor, mousing and typing
• Frequent standing, walking and sitting
• Frequent stooping, lifting, carrying and pushing/pulling 10 pounds or more
• Occasionally lift and/or move up to 50 pounds
• Specific vision abilities required by this job include close vision, color vision, peripheral vision, and ability to adjust focus
• Hours of business are Monday – Friday from 8:00 a.m. to 5:00 p.m. Must be able to work early, late and long hours, as needed, to meet the essential functions of the job