Medical Record Clerk

Cleveland Area Healthcare System; Cleveland (OK); On-site; USD 32,000 - 44,000; Full time

Job summary

Cleveland Area Hospital/Lake Area Medical Associates is seeking a detail-oriented Release of Information Clerk to support the medical records team. You will handle requests from physicians, patients, and agencies, ensure proper authorization, and log activity in the EMR or Excel.

Responsibilities include verifying records, tracking release processes, complying with HIPAA, and maintaining confidentiality while meeting deadlines in a clean, professional office environment.

Qualifications

• High School Diploma required.
• Excellent organizational skills and ability to change priorities quickly.
• Experience with medical records is preferred.
• Ability to comply with HIPAA and Compliance Policies.

Responsibilities

• Adhere to organization policies, including HIPAA, confidentiality, and patient rights.
• Track and monitor the release of information requests in EMR or Excel.
• Review requests for completeness and legitimacy before release.
• Ensure proper authorization to release information is in place.
• Enter and log requests in the release of information software or EMR.
• Provide monthly reports on outstanding chart deficiencies.
• Answer phones and perform other duties as assigned.

Skills

Office 365

Education

High School Diploma

Job description

POSITION SUMMARY

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function

PRINCIPAL JOB DUTIES AND RESPONSIBILITIES

• Adhere to all policies of the organization, including (but not limited to) job description, certification/licensure requirements, mission statement, HIPAA, confidentiality standard and patient’s rights.
• Stay up to date with organization communication and directive.
• Track and monitor the entire release of information process until the requested medical records are received including faxing of medical requests to providers, hospitals, and other healthcare facilities
• Record requests completed timely as stated in Medical Records Procedure.
• Reviews the quality and legitimacy of each request and determines if information can be released.
• Checks for properly executed authorization to release medical information on designated patients
• Maintains working knowledge of state statutes on authorization requirements and related fees for copies and/or viewing
• Enters and logs all requests into the release of patient information software system within the electronic health record and/or excel.
• Maintains thorough knowledge of “Release of Information” policies and procedures guide and uses keen judgment in releasing information to a wide variety of requestors, including physicians, healthcare providers, attorney, patients, state agencies, insurance officers, etc.
• Review patient medical records to identify incomplete, missing or inaccurate information.
• Enter, update, and track deficiencies in the electronic medical record (EMR) system
• Provide monthly report of outstanding chart deficiency to supervisor.
• Meet established deadlines and productivity standards for chart completion and deficiency resolution.
• Assist with any scanning and archiving records.
• Answers phone as needed.
• Other duties as assigned.

EQUIPMENT

• Computer and Printer
• Copy Machine
• Fax Machine
• Telephone

EDUCATIONAL/SKILLS REQUIRED

Office 365: Excel, Word, Outlook

Requirements

EXPERIENCE

Preferred Medical Records Experience

RESPONSIBILITY FOR CONFIDENTIAL INFORMATION

This position could have access to patient confidential records and must comply with HIPAA regulations as well as Compliance Policies.

WORKING CONDITIONS

Include sitting, standing, walking, bending, and stretching. Utilizes good hearing, verbal, and visual skills. Equipment, boxes, materials, or supplies of light weight (under 50 lbs.) may require infrequent lifting, pushing, or pulling. The incumbent works under good conditions in a clean environment. May be exposed to communicable diseases.

EDUCATIONAL/SKILLS REQUIRED

High School Diploma required. Must possess excellent organizational skills and have the ability to change priorities quickly and maintain a professional attitude.

EEO STATEMENT

Cleveland Area Hospital/Lake Area Medical Associates is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and all other protected classes.

The above statements reflect the general details considered necessary to describe the principal function of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent to this position.