Medical Record Clerk

Cleveland-Area-Hospital-2; Cleveland (OK); On-site; USD 32,000 - 42,000; Full time

Job summary

Cleveland Area Hospital/Lake Area Medical Associates is seeking a records clerk to manage release of information and patient records with HIPAA compliance. You will track requests, verify authorizations, and log progress in the EMR system and Excel, ensuring accurate and timely processing for providers, patients, and agencies.

Strong organizational skills, high school diploma, and familiarity with Office 365 are required.

Qualifications

• High School Diploma required and strong organizational skills.
• Prefer medical records experience and HIPAA awareness.
• Ability to prioritize, maintain professionalism and adapt to changes.

Responsibilities

• Adhere to organization policies, including HIPAA and patient rights.
• Monitor the release of information from request to delivery.
• Enter and log requests in EMR or Excel; ensure timely completion.
• Maintain knowledge of authorization requirements and related fees.
• Provide monthly chart deficiency reports and meet deadlines.
• Assist with scanning, archiving, and answering phones.

Skills

Office 365

Excel

Word

Outlook

Education

High School Diploma

Tools

EMR system

Release of Information software

Job description

Description

POSITION SUMMARY:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function

PRINCIPAL JOB DUTIES AND RESPONSIBILITIES:

• Adhere to all policies of the organization, including (but not limited to) job description, certification/licensure requirements, mission statement, HIPAA, confidentiality standard and patient's rights.
• Stay up to date with organization communication and directive.
• Track and monitor the entire release of information process until the requested medical records are received including faxing of medical requests to providers, hospitals, and other healthcare facilities
• Record requests completed timely as stated in Medical Records Procedure.
• Reviews the quality and legitimacy of each request and determines if information can be released.
• Checks for properly executed authorization to release medical information on designated patients
• Maintains working knowledge of state statutes on authorization requirements and related fees for copies and/or viewing
• Enters and logs all requests into the release of patient information software system within the electronic health record and/or excel.
• Maintains thorough knowledge of "Release of Information" policies and procedures guide and uses keen judgment in releasing information to a wide variety of requestors, including physicians, healthcare providers, attorney, patients, state agencies, insurance officers, etc.
• Review patient medical records to identify incomplete, missing or inaccurate information.
• Enter, update, and track deficiencies in the electronic medical record (EMR) system
• Provide monthly report of outstanding chart deficiency to supervisor.
• Meet established deadlines and productivity standards for chart completion and deficiency resolution.
• Assist with any scanning and archiving records.
• Answers phone as needed.
• Other duties as assigned.

EQUIPMENT:

• Computer and Printer
• Copy Machine
• Fax Machine
• Telephone

EDUCATIONAL/SKILLS REQUIRED:

Office 365: Excel, Word, Outlook

Requirements

EXPERIENCE:

Preferred Medical Records experience.

RESPONSIBILITY FOR CONFIDENTIAL INFORMATION:

This position could have access to patient confidential records and must comply with HIPAA regulations as well as Compliance Policies.

WORKING CONDITIONS:

Include sitting, standing, walking, bending, and stretching. Utilizes good hearing, verbal, and visual skills. Equipment, boxes, materials, or supplies of light weight (under 50 lbs.) may require infrequent lifting, pushing, or pulling. The incumbent works under good conditions in a clean environment. May be exposed to communicable diseases.

EDUCATIONAL/SKILLS REQUIRED:

High School Diploma required. Must possess excellent organizational skills and have the ability to change priorities quickly and maintain a professional attitude.

EEO STATEMENT:

Cleveland Area Hospital/Lake Area Medical Associates is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and all other protected classes.

The above statements reflect the general details considered necessary to describe the principal function of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent to this position.