Medical Receptionist - Urology

Trinity Health; Waterbury (CT); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading healthcare provider is seeking a Medical Receptionist for their Urology office in Waterbury, CT. This full-time position requires an organized and friendly individual who thrives in a patient-centered environment. Responsibilities include greeting patients, scheduling appointments, and providing clerical support. Ideal candidates will have a high school diploma and experience in a medical office. The role offers competitive benefits and opportunities for career growth.

Benefits

Great benefits effective day 1

Career growth opportunities

Inclusive work environment

Qualifications

• Valid high school diploma or equivalent is a must.
• Experience in a medical office or billing department preferred.
• Requires proficiency in Windows and Microsoft Office.

Responsibilities

• Greet patients and ensure a welcoming experience.
• Schedule appointments and verify patient insurance.
• Provide clerical support to medical staff.

Skills

Customer Service

Multi-tasking

Communication

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

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Position Purpose:

Are you an organized, friendly professional who thrives in a patient-centered environment? As a

Employment Type

Full time

Shift

Day Shift

Description

Position Purpose:

Are you an organized, friendly professional who thrives in a patient-centered environment? As a Business Services Representative in our Urology Office, you’ll be the first point of contact for patients, ensuring a welcoming and seamless experience from check-in to check-out. Your role includes greeting patients, answering calls, scheduling appointments, verifying insurance, collecting copays, and processing referrals. You'll also provide essential clerical support to providers and staff, helping to keep our practice running smoothly. If you enjoy multitasking, collaborating with a dedicated team, and making a difference in patients’ lives, we’d love to welcome you aboard!

What You Will Do

• Greets and communicates with patients via phone or in person in a courteous and professional manner identifying themselves and their department.
• Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting.
• Processes calls to ensure patients are transferred to the appropriate staff member/provider in a timely manner.
• Schedules patient appointments based on department protocols in order to maximize provider productivity.
  
  

Minimum Qualifications

• High school diploma or equivalent
• Experience within a medical office or billing department preferred. Knowledge of patient billing and medical terminology preferred
• Excellent keyboard skills. Requires proficiency in a Windows based computer environment and Microsoft Office products. Accuracy and dependability required.
  
  

Position Highlights And Benefits

• Day Shift. Hours may vary
• Great benefits effective day 1!
• Patient-centric environment
• Career growth and advancement potential
• Diverse and inclusive culture
  
  

We are a group of primary care providers, specialists and surgeons serving patients in Connecticut and western Massachusetts. Part of Trinity Health Of New England, we offer primary care, specialty care, surgery, urgent care, rehabilitation, and imaging and lab services for thousands of patients every year.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

00599217

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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