Medical Receptionist - Urogynecology

Trinity Health; Hartford (CT); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading healthcare provider is seeking a Business Services Representative to join their patient access team. The ideal candidate will provide exceptional customer service, assist with patient registration, and maintain effective office operations. This full-time position offers great benefits from the start and opportunities for career growth in a diverse and inclusive culture.

Benefits

Great benefits start on date of hire

Patient-centric environment

Career growth and advancement potential

Diverse and inclusive culture

Qualifications

• High school diploma or equivalent required.
• Experience in a medical office or billing department preferred.
• Knowledge of patient billing and medical terminology preferred.

Responsibilities

• Accurate registration and scheduling of patients.
• Provide exceptional customer service from patient calls to end of visit.
• Maintain physicians' schedules and appointments.

Skills

Customer Service

Communication

Data Entry

Education

High School Diploma or Equivalent

Tools

Physician Billing Software

Job description

Employment Type

Full time

Shift

Day Shift

Description

Trinity Health Of New England Medical Group is looking for an experienced Business Services Representative (Patient Access / Registration) to join our team of mission-driven healthcare innovators. Our vision is to provide state-of-the-art healthcare to those within our local communities, creating a positive impact for each individual that walks through our doors. The BSR is Responsible for the accurate registration, co-pay collection and scheduling of patients within the practices. Assists internal and external customers with all clerical tasks within the office. Individual must communicate in a positive, professional manner and maintain a high level of customer service.

The ideal candidate will display a drive to provide patient-centered experiences through scholarly scientific inquiry, compassion for the human spirit and mind, advocacy and education for the patient and families, and collaboration with all those who touch our patients.

Top Reasons to Work at Trinity Health of New England:

• Great benefits start on date of hire
• Patient-centric environment
• Career growth and advancement potential
• Diverse and inclusive culture
  
  

Work Hours/Shift

• Day Shift, 40 hours per week, day shift
  
  

You Will Be Responsible For

• Technical Familiarity: Comfortable with learning new software and ensuring data entry into physician billing software.
• Exceptional Customer Service: Provides positive patient experience from screening incoming patient calls to end of visit.
• Work Efficiency: Maintain schedules and appointments for physicians
  
  

Requirements

• Education: High school diploma or equivalent required
• Ability to pass drug screenings and background checks
  
  

Preferred Skills

• Experience: Experience within a medical office or billing department preferred. Knowledge of patient billing and Medical terminology preferred.
  
  

About Trinity Health Of New England

Trinity Health Of New England is an integrated health care delivery system that is comprised of world-class providers and facilities dedicated to full spectrum preventative, acute, and post-acute care. We aim to deliver top level care to increase our community's overall health at lower costs. While we serve nearly 3 million people, we are proud to be a part of a national system that focuses on putting our patients first and having the best colleagues to do so.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

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