Medical Receptionist / Remote Medical Scheduling Coordinator

Therapy Partners of North Texas; United States; Remote; USD 32,000 - 42,000; Full time

Job summary

Therapy Partners of North Texas is seeking a friendly Medical Receptionist / Remote Medical Scheduling Coordinator to join its healthcare team, supporting outpatient physical therapy services in the Greater North Dallas Area.

You will welcome patients, manage appointments, maintain records, and deliver excellent customer service with a strong emphasis on accuracy, privacy, and teamwork.

Qualifications

• High School Diploma or equivalent.
• Minimum 1 year of medical front office experience.
• Excellent telephone communication skills.
• Proficiency in Word and Excel.
• Experience with medical software preferred.
• Flexible availability and strong attention to detail.
• Team-player with a focus on patient service.
• Knowledge of scheduling, EMR, and healthcare documentation.

Responsibilities

• Welcome patients and provide excellent customer service.
• Coordinate patient care from initial contact through evaluation.
• Answer calls and assist with scheduling inquiries.
• Manage electronic scheduling and appointment coordination.
• Perform accurate data entry and update patient information.
• Verify current personal and financial details of patients.
• Maintain patient charts and electronic medical records.
• Handle faxing, filing, and other administrative duties.

Skills

Telephone communication

Attention to detail

Time management

Organizational skills

Customer service

Education

High School Diploma or equivalent

Tools

Microsoft Word

Excel

EMR software

Job description

Therapy Partners of North Texas is seeking a friendly and detail-oriented Medical Receptionist / Remote Medical Scheduling Coordinator to join its healthcare team. The company provides comprehensive physical therapy services across the Greater North Dallas Area, focusing on personalized patient care and evidence-based treatment.

The selected candidate will support outpatient clinic operations by assisting patients, managing appointments, maintaining medical records, and providing excellent customer service. This role is ideal for individuals with healthcare front office experience who are organized, professional, and passionate about supporting patient care.

Key Responsibilities:

• Welcome patients and provide excellent customer service throughout their healthcare journey.
• Coordinate patient care from initial contact through evaluation completion.
• Answer incoming phone calls and assist patients with scheduling inquiries.
• Manage electronic scheduling and appointment coordination.
• Perform accurate data entry and update patient information.
• Verify current personal and financial details of patients.
• Maintain patient charts and electronic medical records.
• Handle faxing, filing, and other administrative duties as assigned.

Requirements:

• High School Diploma or equivalent.
• Minimum 1 year of previous medical front office experience.
• Excellent telephone communication skills.
• Proficiency in Microsoft Word and Excel.
• Previous experience with medical software is preferred.
• Flexible availability and willingness to adjust working hours when needed.
• Strong attention to detail, time management, and organizational skills.
• Positive team-player attitude with a focus on excellent customer service.
• Strong knowledge of:
  • Medical scheduling and front office operations.
  • Electronic medical records and healthcare documentation.
  • Patient communication, data entry, and administrative support.