Medical Receptionist PRN

American Family Care Woodbridge; Woodbridge (VA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Flexible schedule

Great small business work environment

Additional Perk

Speak Spanish is required

Job summary

A healthcare provider in Woodbridge, Virginia, is seeking a patient care coordinator responsible for checking patients in and out, verifying insurance, and maintaining records. The ideal candidate should have a high school diploma, previous medical clerical experience, and positive customer service skills. Responsibilities include greeting patients, processing payments, and ensuring accurate documentation. The position requires attention to detail and the ability to communicate clearly. Must also speak Spanish. A flexible schedule is available.

Qualifications

• Previous medical clerical experience required.
• Well-groomed appearance is necessary.
• Must speak Spanish.
• Strong accuracy, attention to detail, and customer service.
• Professional phone demeanor and grooming standards.

Responsibilities

• Check patients in and out by verifying insurance.
• Greet patients and obtain necessary paperwork.
• Register patients, update records, and verify insurance.
• Process patient payments and address billing issues.
• Provide excellent customer service to patients.
• Complete closing procedures and maintain documentation.
• Maintain accurate documentation and records.
• Perform other duties as assigned.

Skills

Positive customer service skills

Detail orientation

Basic computer knowledge

Clear phone mannerisms

Education

High School graduate or equivalent

Tools

Microsoft Office

Job description

Benefits

• Flexible schedule

Benefits and Perks

• Great small business work environment
• Flexible scheduling
• Additional Perk
• Speak Spanish is required

Company Overview

American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.

AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises.

Job Summary

To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations.

Responsibilities

• Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
• Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
• Register patients, update patient records, verify insurance accurately and timely, and check patients out
• Determine, collect, and process patient payments and address collection and billing issues
• Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
• Balance daily patient charges (cash, check, credit cards) against system reports
• Complete closing procedures by preparing closing documentation and submitting required reports
• Complete cash control procedures and secure financial assets
• Maintain complete and accurate documentation
• Other duties and responsibilities as assigned

Qualifications

High School graduate or equivalent. Previous medical clerical experience required. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.