Medical Receptionist

American Family Care; Florida; Sur place; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Small business environment

Flexible scheduling

Paid time off

Health insurance

Dental insurance

Retirement benefit

Résumé du poste

American Family Care is seeking a dedicated Medical Office Clerk to accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records. This role supports patient flow in a fast-paced walk-in care setting.

You will greet patients, register them, verify insurance, balance daily charges, and ensure complete, precise documentation. Strong basic computer skills and a courteous, professional phone manner are essential, along with attention to detail and

Qualifications

• High School graduate or equivalent.
• Basic computer knowledge, Microsoft Office.
• Accuracy and detail orientation.
• Positive customer service skills.
• Clear and articulate phone mannerisms.

Responsabilités

• Prepare the clinic for opening and set up systems and documents.
• Greet patients and collect insurance and identifying documents.
• Register patients, update records, verify insurance, and check patients out.
• Determine, collect, and process patient payments and address billing issues.
• Respond to customer needs and provide excellent customer service, assist with follow-ups.
• Balance daily patient charges against system reports.
• Complete closing procedures and required reports.
• Secure financial assets and perform cash control procedures.
• Maintain complete and accurate documentation.
• Other duties as assigned.

Connaissances

Medical clerical experience

Microsoft Office

Attention to detail

Customer service

Phone etiquette

Formation

High School graduate or equivalent

Description du poste

Benefits/Perks

• Great small business work environment
• Flexible scheduling
• Paid time off, health insurance, dental insurance, retirement benefit, and more!

Company Overview

American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.

AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises.

Job Summary

To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations.

Responsibilities

• Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
• Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
• Register patients, update patient records, verify insurance accurately and timely, and check patients out
• Determine, collect, and process patient payments and address collection and billing issues
• Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
• Balance daily patient charges (cash, check, credit cards) against system reports
• Complete closing procedures by preparing closing documentation and submitting required reports
• Complete cash control procedures and secure financial assets
• Maintain complete and accurate documentation
• Other duties and responsibilities as assigned

Qualifications

High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.