Medical Receptionist

American Family Care, Inc.; Sanford (FL); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

401(k)

Competitive salary

Flexible scheduling

Paid time off

Health insurance

Dental insurance

Retirement benefits

Job summary

American Family Care, Inc. in Sanford, Florida is seeking a Patient Coordinator to manage patient check-ins and maintain records. The role involves preparing the clinic, greeting patients, and ensuring accurate insurance verification.

Ideal candidates will have a high school diploma and experience in clerical roles, along with strong customer service skills. This position offers a competitive salary and various benefits, including health insurance and paid time off.

Qualifications

• High School graduate or equivalent.
• Previous medical clerical experience preferred.
• Basic computer knowledge, e.g., Microsoft Office.

Responsibilities

• Prepare the clinic for opening each day by reviewing the facility.
• Greet patients and provide initial paperwork.
• Register patients and ensure accurate patient records.
• Process patient payments and address billing issues.
• Provide excellent customer service and assist with follow-ups.

Skills

Customer service skills

Detail orientation

Basic computer knowledge

Education

High School diploma

Job description

Benefits:

• 401(k)
• Competitive salary

Benefits/Perks

• Great small business work environment
• Flexible scheduling
• Paid time off, health insurance, dental insurance, retirement benefit, and more!

Company Overview

American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.

AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises.

Job Summary

To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations.

Responsibilities

• Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
• Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
• Register patients, update patient records, verify insurance accurately and timely, and check patients out
• Determine, collect, and process patient payments and address collection and billing issues
• Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
• Balance daily patient charges (cash, check, credit cards) against system reports
• Complete closing procedures by preparing closing documentation and submitting required reports
• Complete cash control procedures and secure financial assets
• Maintain complete and accurate documentation
• Other duties and responsibilities as assigned

Qualifications

High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.