Medical Receptionist- Primary Care Karat - Full-Time

Holy Name Medical Center; Cliffside Park (NJ); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Low-cost medical coverage

401(k) matching

On-site parking

Dental and vision plans

Tuition reimbursement

Paid time off

Job summary

Holy Name Medical Center is seeking a friendly Medical Receptionist to join our Front Desk and clerical team. You will manage patient check-in, schedule appointments, collect payments, and support the office with accurate records and courteous service.

The ideal candidate has at least 1 year of experience, a High School diploma, and knowledge of medical terminology. This is a full-time/part-time position with comprehensive benefits and opportunities for professional growth.

Qualifications

• High School Diploma or equivalent required.
• 1+ year experience in medical receptionist/clerical role.
• Knowledge of medical terminology and strong customer service.

Responsibilities

• Answer phones and schedule patient appointments per physician availability.
• Greet patients professionally and obtain/verify demographic information.
• Collect payments and process payments at time of service.
• Update medical records and insurance information accordingly.
• Process requests for patient records and verify authorization when needed.
• Open/close phone service and communicate messages to staff.
• Assist with filing, mailing, and chart maintenance.

Skills

Medical Terminology

Customer Service

Education

High School Diploma

Job description

Medical Receptionist

Welcome to Holy Name, a medical center where innovation is not just a goal - it's a commitment. Here, medical excellence thrives, allowing hope to reign supreme and leaving no room for fear. At our hospital, every patient is cared for with undivided attention - because healing every soul is our sole focus.

A Brief Overview

Functions as a member of the Practice team working in both Front and Back Office Clerical and Clinical services

What You Will Do

• Answers phone, schedules patient appointments in strict adherence to physician schedule, keeps abreast of physician's overall routine schedule in order to contact physician with messages when he/she is not in the office. Assures that all messages are communicated accurately
• Greets patients in a friendly and professional manner
• Obtains completed registration forms for each new patient
• Updates demographic profile at each patient visit
• Collects payment for services rendered at the time of appointment and for any past due balances
• Processes requests for patient medical records and/or patient information during office sessions (i.e., patient records, diagnostic test results, other healthcare facilities)
• Reschedules patient appointments as needed (i.e., physician unavailable, delay in appointment schedule, cancellation of physician session)
• Activate and deactivate phone service at the beginning and end of clinic session
• Responsible for reviewing the physician on-call schedule with the phone service at the end of clinical hours (i.e., Monday - Friday and weekend hours)
• Responsible for delivery of messages to staff throughout the day
• Review and/or update patient insurance information
• For managed care patients, follows established protocols for necessary authorizations from the patient for scheduled office visit
• Depending on the practice, may obtain pre-authorization for various procedures ordered by the physician for individual patients, schedules the patient for the service
• Distributes correspondence and patient information from patient medical records in accordance with established policies. Photocopies and processes forms
• Opens, date stamps and distributes mail. Pulls medical record for all diagnostic test results and consults received, attaches mail to the chart for physician review. Performs follow-up required by physician when chart is returned
• May be requested to substitute for other office personnel as trained
• Adheres to Compliance Plan
• Any other assigned duties by physician or manager

Education Qualifications

• High School Diploma or equivalent experience Required

Experience Qualifications

• 1+ years experience Required

Knowledge, Skills, And Abilities

• Medical Terminology and strong customer service skills required (High proficiency)

At Holy Name, we believe in rewarding every team member with more than a paycheck- we invest in your future and well-being.

Full-time and part-time employees have access to a comprehensive benefits package designed to support your health, financial security, and quality of life.

• low-cost medical coverage with generous employer contributions
• dental and vision plans
• discounted prescriptions
• access to on-site child care
• 401(k) matching
• tuition reimbursement
• paid time off
• flexible spending accounts
• legal and voluntary coverage options
• life insurance
• free on-site parking

If you are hired at Holy Name, your final base compensation will be determined based on factors such as employment status (Full/Part-Time or Per Diem) skills, education, and/or experience. In addition to those factors - we believe in the importance of pay equity and consider any internal equity of our current team members as a part of any final offer. Pay Range: $16.00/hour - $20.00/hour

Holy Name is a mission-driven facility whose quality standards and philosophy are rooted in the principles of its founders, the Sisters of St. Joseph of Peace. Those principles are exercised daily by the Medical Center's dedicated and talented staff members.

Holy Name is an Equal Opportunity Employer.