Medical Receptionist: Precise, Patient-Focused Front Desk

CORNERSTONE FAMILY PRACTICE AND URG; North Carolina; On-site; USD 19,000 - 26,000; Full time

Job summary

Cornerstone Family Practice & Urgent Care is seeking an experienced Medical Receptionist for a busy outpatient practice. The role requires professionalism, detail-orientation, and strong customer service to support front desk operations.

Responsibilities include answering phones, greeting patients, scheduling, verifying demographics/insurance, collecting copays, and maintaining HIPAA compliance. The candidate should be dependable, capable of multitasking, and able to think critically in a

Qualifications

• Prior medical receptionist experience strongly preferred.
• Strong attention to detail and accuracy.
• Strong communication and customer service skills.
• Professional phone etiquette.
• Ability to multitask and stay organized in a busy setting.
• Ability to problem-solve and use sound judgment.
• Dependable attendance and punctuality.
• Ability to learn office systems and follow established workflow.
• Stable work history.

Responsibilities

• Answer phones promptly, professionally, and courteously
• Greet and check in patients with accuracy and professionalism
• Schedule appointments correctly based on office workflow
• Verify demographics, insurance, and contact information carefully
• Collect copays and balances accurately
• Document and route messages in a timely and accurate manner
• Scan and upload documents into the electronic medical records
• Maintain HIPAA compliance and patient confidentiality
• Communicate clearly with patients, staff, and provider
• Support an efficient, organized, and professional front office
• Perform other duties as assigned.

Skills

Attention to detail

Strong communication

Customer service

Phone etiquette

Multitasking

Punctuality

Reliability

Teamwork

Problem-solving

Job description

Cornerstone Family Practice & Urgent Care is seeking an experienced Medical Receptionist for a busy outpatient practice. The role requires professionalism, detail-orientation, and strong customer service to support front desk operations.

Responsibilities include answering phones, greeting patients, scheduling, verifying demographics/insurance, collecting copays, and maintaining HIPAA compliance. The candidate should be dependable, capable of multitasking, and able to think critically in a