Medical Receptionist-Part Time

ENT and Allergy of FL.; Wesley Chapel (FL); On-site; USD 24,000 - 32,000; Part time

Benefits offered by this job

Medical, Dental and Vision

401(K)

6 Paid Holidays

PTO

Job summary

Scotch Institute of ENT, a division of ENT and Allergy Associates of Florida, is seeking a Medical Receptionist for a part-time role, with potential for full-time for the right candidate. The main office is in Wesley Chapel, with a second location in Trinity, and occasional travel may be required.

The ideal candidate will manage check-ins, appointments, and multi-line phone systems, while delivering exceptional patient service and accurate insurance information.

Qualifications

• Minimum 1 year of medical office experience preferred.
• Experience with EMR and medical records management is desired.
• Strong customer service and communication skills are essential.

Responsibilities

• Provide superior customer service to patients and guests.
• Answer multi-line phone system and route calls.
• Greet patients, check in, verify insurance, and collect required information.
• Distribute intake forms and explain office policies and documents.
• Process patient payments for co-pays and uninsured visits.
• Verify insurance details.
• Schedule appointments based on provider availability.
• Offer patient support and guidance as needed.

Skills

Customer service

Interpersonal skills

Verbal communication

Written communication

Team collaboration

Medical terminology

Computer literacy

Bilingual (optional)

Tools

EMR systems

Job description

Scotch Institute of ENT, a division of ENT and Allergy Associates of Florida, is currently seeking a Medical Receptionists for a part-time position. We are willing to consider full-time for the right candidate. Our main office is located in Wesley Chapel (Seven Oaks area) which is where this position will be primarily. Our second location is located in Trinity (New Port Richey) and travel would be required on an as needed basis. Our areas of focus are ENT (adult and pediatric), Hearing, Allergies, and Sleep Medicine. We have 4 physicians, a nurse practitioner, and 2 physician assistants.

Medical Receptionist Description:

This is an excellent opportunity for an experienced Medical Receptionist who is able to multitask, motivated, able to handle a high volume of patients, phone calls and charts. Must be a self-starter, have EMR, medical records, check in and check out experience and willing to learn all aspects of the ENT and Audiology field.

Medical Receptionist Responsibilities:

• Providing superior customer service to all patients and guests
• Answer multi-line phones
• Greet patients upon arrival, sign them in and obtain insurance information and any other necessary data
• Provide patients with intake and new patient forms as well as copies of our office policies and legally required documents.
• Process payments from patients for co-pays and uninsured visits.
• Insurance Verification
• Schedule appointments for new and recurring patients based on Physician and PA/NP availability
• Provide patients with support and guidance as needed

Medical Receptionist Requirements:

• Minimum 1-year previous experience in a medical practice preferred but willing to train the right candidate.
• Strong customer service and interpersonal skills.
• Strong written and verbal communication skills with a clear speaking voice.
• The ability to prioritize and handle a high volume of patients.
• The ability to work in a team environment.
• Working knowledge of medical terminology.
• Strong computer literacy.
• Bi-lingual is a plus.

Benefits for a Medical Receptionist:

• Medical, Dental and Vision: Effective 1st of the month after 60 days of employment.
• Company paid STD, LTD, Life: Effective 1st of the month after 1 year of full-time employment.
• 401(K): Effective 1st of the month after 1 year of employment.
• 6 Paid Holidays: Effective immediately.
• PTO: Generous time earned per pay period

Physical Demands: Coordination, manual, and physical dexterity sufficient to properly and adequately use various items of medical equipment and office equipment as required of the position or directed by the Manager. The position may involve sitting, standing, bending, and stooping. Incumbent must also be able to assist patients in transferring from wheelchair to an exam chair, when necessary. Responsibilities may also require the incumbent to travel between ENTA offices for support purposes. The incumbent must also be capable of lifting up to 25 pounds.

This company is an equal-opportunity employer.

We are a tobacco free workforce.

IMPORTANT: We perform full Criminal, Government, Credit, Drug (to include Nicotine and Tobacco) drivers and professional license background checks on all applicants being considered for positions.