Medical Receptionist

Salida Dermatology; Salida (CO); On-site; USD 28,000 - 32,000; Full time

Job summary

Integrated Dermatology Group is seeking a Medical Receptionist to join our dermatology practice. You will greet patients, schedule appointments, and maintain patient records and accounts while ensuring confidentiality and a positive patient experience.

The role requires strong attention to detail, teamwork, and the ability to adapt to busy schedules and changes in daily workflows. Dermatology experience and EMR familiarity are preferred.

Qualifications

• Knowledge of medical terminology, HIPAA, and OSHA regulations (preferred).
• EMR experience (preferred).
• Dermatology experience (preferred).

Responsibilities

• Greet patients by name and help them with check-in, scheduling, and accounts maintenance.
• Welcomes patients and visitors in person or by phone and answers or refers inquiries.
• Optimizes patient satisfaction and clinic efficiency by scheduling and coordinating appointments.
• Keeps appointments on schedule by notifying staff of arrivals and delays.
• Maintains patient confidentiality and protects sensitive information.

Skills

Team collaboration

Attention to detail

Problem solving

Customer service

Adaptability

Education

High school diploma or equivalent

Tools

EMR experience

HIPAA knowledge

OSHA regulations

Job description

Integrated Dermatology Group is a leading national dermatology practice that acquires and partners with dermatology practices across the United States. The culture at IDG is a reflection of its people. Our environment is filled with hard-working, dynamic individuals who come together to ensure the success of our partner dermatologists.

Our busy Dermatology practice is looking for a Medical Receptionist to join our team!

Job Description

• Serves patients by greeting and helping them, scheduling appointments, andmaintainingrecords and accounts
• Welcomes patients and visitors in person or on the telephone and answering or referring inquiries
• Optimizes patients’ satisfaction, provider time, and treatment roomutilizationby scheduling appointments in person or by telephone
• Keeps patient appointments on schedule by notifying clinical staff of patient’s arrival, reviewing service delivery compared to schedule, and reminding clinic staff of service delays
• Comforts patients byanticipatingpatients’ anxieties, answering patients’ questions, andmaintainingthe reception area
• Ensures availability of treatment information by filing and retrieving patient records
• Maintains patient accounts by obtaining, recording, and updating personal and financial information
• Obtains revenue by recording and updating financial information, recording, and collecting patient co-pays and account balances
• Coordinates with Insurance companies, referring medical offices and Pathology Labs
• Protects patients’ rights bymaintainingconfidentiality of medical, personal, and financial information
• Maintains operations by following policies and procedures, reporting needed changes
• Contributes to team effort byaccomplishingrelated results as needed
• Attains andmaintainsmastery level knowledge of all assigned medical practices, including provider/clinic schedules, patient scheduling preferences, and scope of services offered
• Performs duties independently, and in collaboration with team, asking forassistancefrom peers and/or supervisors as needed
• Obtains required information such as insurance cards and driver’s licenses; obtains consent to treat, releases of information, and other required paperwork from 100% of patients
• Takes ownership of the patient check in process, verifies appointments via EHR practice management system; explains next steps in patient appointment flow
• Averages a minimum of 95% registration accuracy; enters information consistently following established guidelines; information is not onlyaccurate, but also consistently uniform (i.e.usesupper- and lower-casetype appropriately, enters complete phone numbers, etc.)
• Handles patients and others with tact;utilizesde-escalation techniques and knows when to disengage and ask for management

Qualifications

• Eagerness to learn and adapt to new processes and systems
• Strong ability to collaborate effectively within a team environment
• Proactive problem-solving skills with the ability to take initiative
• Highly detail-oriented with a focus on accuracy and quality
• Ability to maintain effective and organized systems to ensure timely patient flow

Job Type:

• M-TH: 7:45am – 5:00pm 3 days per week, plus a willingness to travel to Gunnison once a month

Experience:

• Knowledge of medical terminology, HIPAA, and OSHA regulation (preferred)
• EMR experience (preferred)
• Dermatology experience (preferred)

Education:

• High school diploma or equivalent (required)

Pay:

• Compensation begins at $20.00 per hour, with opportunities for merit-based increases through annual performance reviews.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Job Location