Medical Receptionist - Part Time

Rendr; New York (NY); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking medical group dedicated to serving the Asian community in New York City. As a Medical Receptionist, you will be the first point of contact, providing exceptional customer service and ensuring a welcoming atmosphere for patients. This role offers opportunities for professional growth and a chance to make a meaningful impact in the community. With a focus on kindness and patient satisfaction, you'll thrive in a diverse environment that values every team member. If you're passionate about healthcare and committed to excellence, this position is perfect for you.

Benefits

Professional Growth Opportunities

Competitive Salary

Diverse Work Environment

Qualifications

• Bilingual in English and Chinese required for effective communication.
• Strong organizational skills to manage competing priorities.

Responsibilities

• Greet and direct patients, ensuring a warm welcome.
• Schedule appointments and assist with insurance processing.
• Handle sensitive patient data with confidentiality.

Skills

Customer Service

Bilingual (English and Chinese)

Communication Skills

Organizational Skills

Adaptability

Education

High School Diploma or Equivalent

Tools

EMR System

Job description

Discover Better Health Careers with Rendr!

Who We Are

Rendr is the leading primary care focused, multi-specialty medical group dedicated to serving the Asian community in New York City. We strive to provide world-class, value-based health care with kindness at more than 100 clinical offices throughout Brooklyn, Manhattan, Queens, Staten Island, and Nassau County.

Why Join Rendr?

• Opportunities for professional growth and development.
• Competitive salary and benefits package.(Salary is based on previous experience and years of service.)
• Join a team that values employee, embraces diversity, and is committed to making a meaningful impact within our communities.

Job Overview:

Medical receptionists are responsible for providing a great first impression of Rendr by warmly welcoming patients to the practice and providing exceptional customer service throughout the visit.

Essential Functions:

• Warmly greet and direct patients, vendors, and visitors as they enter the practice.
• Schedule new appointments and coordinate follow up appointments.
• Process insurance information to determine patient eligibility and collect copays accurately.
• Check-in patients upon arrival and assist with completion of paperwork when needed.
• Address questions specific to insurance benefits and coverage and escalate questions to Billing Team when appropriate.
• Check/prepare lab or imaging reports.
• Verify accuracy of patient information and make appropriate changes or updates in records.
• Conduct follow-up reminder calls to patients when needed.
• Answer phone calls and handle all inquiries in a prompt and professional manner.
• Help patients in distress by responding to emergencies.
• Handle sensitive and confidential patient data appropriately.
• Other related duties as assigned by office manager.

Qualifications:

• Highschool diploma or equivalent preferred.
• Bilingual in English and Chinese required.
• Excellent verbal, written, and interpersonal communication skills.
• Strong sense of accountability.
• Dedication to patient satisfaction and safety.
• Adaptability and flexibility able to work in different offices.
• Ability to work independently and in a team environment.
• Strong organizational skills with ability to manage competing priorities.
• EMR system familiarity preferred.

Rendr is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We look forward to reviewing your application and exploring the possibility of you joining our team!