Medical Receptionist - Part Time

Rendr; New York (NY); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401k with Company Match

Paid Time Off

Paid Holidays/Floating Holiday(s)

Commuter Benefits

Health Savings Account/ Flexible Spending Account/ Dependent Care Account

Job summary

Rendr is seeking a Medical Receptionist in New York, New York, to provide exceptional customer service and ensure a welcoming atmosphere for patients. The role involves greeting patients, scheduling appointments, processing insurance information, and handling patient inquiries with professionalism and care.

The ideal candidate should possess strong communication skills, be bilingual in English and Chinese, and demonstrate accountability. This role offers a benefits package including medical, dental, and vision insurance, along with a 401k plan and paid time off.

Qualifications

• Bilingual in English and Chinese is required.
• Excellent verbal, written, and interpersonal communication skills.
• Strong sense of accountability and dedication to patient satisfaction.

Responsibilities

• Warmly greet and direct patients as they enter the practice.
• Schedule new appointments and coordinate follow up appointments.
• Process insurance information to determine patient eligibility.

Skills

Bilingual in English and Chinese

Excellent verbal communication

Strong organizational skills

Adaptability and flexibility

Ability to work independently

Education

High school diploma or equivalent

Tools

EMR system familiarity

Job description

Overview

Medical receptionists are responsible for providing a great first impression of Rendr by warmly welcoming patients to the practice and providing exceptional customer service throughout the visit.

Responsibilities

• Warmly greet and direct patients, vendors, and visitors as they enter the practice.
• Schedule new appointments and coordinate follow up appointments.
• Process insurance information to determine patient eligibility and collect copays accurately.
• Check-in patients upon arrival and assist with completion of paperwork when needed.
• Address questions specific to insurance benefits and coverage and escalate questions to Billing Team when appropriate.
• Check/prepare lab or imaging reports.
• Verify accuracy of patient information and make appropriate changes or updates in records.
• Conduct follow-up reminder calls to patients when needed.
• Answer phone calls and handle all inquiries in a prompt and professional manner.
• Help patients in distress by responding to emergencies.
• Handle sensitive and confidential patient data appropriately.
• Other related duties as assigned by office manager.

Qualifications

• Highschool diploma or equivalent preferred.
• Bilingual in English and Chinese required.
• Excellent verbal, written, and interpersonal communication skills.
• Strong sense of accountability.
• Dedication to patient satisfaction and safety.
• Adaptability and flexibility able to work in different offices.
• Ability to work independently and in a team environment.
• Strong organizational skills with ability to manage competing priorities.
• EMR system familiarity preferred.

Benefits

• Medical, Dental, and Vision Insurance
• 401k with Company Match
• Paid Time Off
• Paid Holidays/ Floating Holiday(s)
• Commuter Benefits
• Health Savings Account/ Flexible Spending Account/ Dependent Care Account

Rendr is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.